Hudgins Tracy, Layne Diana, Kusch Celena E, Lounsbury Karen
Greenville Technical College, Greenville, SC USA.
Medical University of South Carolina, Charleston, SC USA.
J Acad Ethics. 2022 Aug 4:1-21. doi: 10.1007/s10805-022-09454-4.
This study aims to better understand the perceptions and experiences related to incivility by students and faculty across multiple academic programs and respondent subgroups at a regional university in the southern United States. The study used a thematic analysis to examine student and faculty responses to three qualitative questions that focused on their perceptions of recent experiences and primary causes of incivility in higher education. Clark's (2007, revised 2020) Conceptual Model for Fostering Civility in Nursing Education and Daniel Goleman's (1995) Emotional Intelligence domains were used to give meaning and context to the study findings. For this group of respondents, the study found that incivility in higher education between faculty, students, and faculty and student relationships remain pervasive. Despite the global pandemic and social unrest occurring during the study period, these behaviors did not coalesce around a specific subgroup. Both faculty and students agreed that relationship management with a keen focus on communication could mitigate academic incivility. These findings can inform educators, students, and future researchers in planning meaningful interventions that address incivility in higher education. A relational approach centered on communication skill-building is needed to combat the persistent issue of incivility in higher education.
本研究旨在更深入地了解美国南部一所地区性大学中，多个学术项目的学生和教师以及不同受访者亚群体对不文明行为的看法和经历。该研究采用主题分析法，考察学生和教师对三个定性问题的回答，这些问题聚焦于他们对高等教育中近期经历的看法以及不文明行为的主要原因。研究运用克拉克（2007年，2020年修订）的护理教育中促进文明的概念模型和丹尼尔·戈尔曼（1995年）的情商领域，来赋予研究结果意义和背景。对于这组受访者，研究发现高等教育中教师、学生之间以及师生关系中的不文明行为仍然普遍存在。尽管在研究期间发生了全球大流行和社会动荡，但这些行为并没有集中在某个特定的亚群体周围。教师和学生都认为，高度重视沟通的关系管理可以减轻学术不文明行为。这些发现可以为教育工作者、学生和未来的研究人员提供信息，以便他们规划有意义的干预措施来解决高等教育中的不文明行为。需要一种以沟通技能培养为中心的关系方法来应对高等教育中持续存在的不文明行为问题。
