Aflatoony Leila, Hepburn Kenneth, Perkins Molly M, Waldrop Drenna, Reed Lai
Georgia Institute of Technology, Industrial Design, Atlanta, USA.
Emory University Woodruff Health Sciences Center, Nell Hodgson Woodruff School of Nursing, Atlanta, USA.
Design Health (Abingdon). 2022;6(1):69-90. doi: 10.1080/24735132.2022.2061830.
Training healthcare professionals with Design Thinking (DT) can support patient-centred care by recognizing patient/care provider needs through empathizing. This article explored the Design Thinking in improving clinical researchers' understanding of relatively unexplored and understudied dementia caregiving problems. Following the Double-Diamond, a Design Thinking process model, we conducted a series of workshops and invited family caregivers of patients with dementia as active participants to provide training to clinical researchers on Design Thinking. We then evaluated the benefit of the workshops in improving clinical researchers' understanding of the caregiving problem and solution space through pre- and post-surveys. Our findings revealed researchers' overall perception of Design Thinking, their clear insights on dementia caregivers' challenges, and speculating caregiver-specific interventions. Our paper contributed to the health design community by exploring the benefit of Design Thinking in understudied areas by 1) Recognizing urgent matters in healthcare, 2) Revealing implicit needs through collective expertise and knowledge exchange, and 3) Producing original health care research and contributions. We hope this study inspires and supports training healthcare researchers to advance dementia caregiving and healthcare research initiatives by adopting the Double-Diamond process model.
通过同理心识别患者/护理提供者的需求,用设计思维(DT)培训医疗保健专业人员有助于以患者为中心的护理。本文探讨了设计思维在提高临床研究人员对相对未被探索和研究不足的痴呆症护理问题的理解方面的作用。遵循设计思维过程模型“双钻石”,我们举办了一系列研讨会,并邀请痴呆症患者的家庭护理人员作为积极参与者,为临床研究人员提供设计思维培训。然后,我们通过前后调查评估了这些研讨会在提高临床研究人员对护理问题和解决方案空间的理解方面的益处。我们的研究结果揭示了研究人员对设计思维的总体看法、他们对痴呆症护理人员挑战的清晰见解,以及对针对护理人员的干预措施的推测。我们的论文通过以下方式为健康设计社区做出了贡献:1)认识到医疗保健中的紧迫问题;2)通过集体专业知识和知识交流揭示隐性需求;3)开展原创的医疗保健研究并做出贡献。我们希望这项研究能够激励和支持培训医疗保健研究人员,通过采用“双钻石”过程模型推进痴呆症护理和医疗保健研究计划。