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外部威胁恐惧的作用:主管特质愤怒、辱骂式监管、下属倦怠与 CCB 的检验。

How Fear of External Threats Plays Roles: An Examination of Supervisors' Trait Anger, Abusive Supervision, Subordinate Burnout and CCB.

机构信息

Faculty of Psychology, Beijing Normal University, Beijing 100875, China.

Faculty of Industrial Design Engineering, Technical University Delft, 2628 CE Delft, The Netherlands.

出版信息

Int J Environ Res Public Health. 2022 Dec 14;19(24):16810. doi: 10.3390/ijerph192416810.

Abstract

In times of uncertainty, such as during COVID-19, many organizations experience profit decline, and employees develop a fear of external threats, such as organizational layoffs. However, most of the literature focuses on how people's fear influences their well-being. Less is known about how employees' fear of external threats influences their workplace behaviors. The current study proposes that supervisors' fear of external threats stimulates those who are high in trait anger to behave in a more abusive way. Simultaneously, subordinates' fear of external threats would strengthen the positive relationship between abusive supervision and their burnout and compulsory citizenship behaviors (CCB), as fear of external threats constrains their response options to abusive supervision. We tested the hypotheses with a multiwave and multisource survey study ( = 322 dyads) in China, and the results showed that supervisors' fear of external threats strengthened the positive effect of trait anger on abusive supervision. Subordinates' fear of external threats strengthens the positive relationships of abusive supervision with CCB and the mediating effect of abusive supervision in the relationship of supervisors' trait anger with subordinates' CCB. Our study enriches people's understanding of how supervisors' and subordinates' fear of external threats may play roles in workplace behaviors.

摘要

在不确定时期,例如 COVID-19 期间,许多组织的利润下降,员工对外界威胁产生恐惧,例如组织裁员。然而,大多数文献都集中在人们的恐惧如何影响他们的幸福感上。关于员工对外界威胁的恐惧如何影响他们的工作场所行为,人们知之甚少。本研究提出,主管对外界威胁的恐惧会刺激那些具有高特质愤怒的人表现出更具攻击性的行为。同时,下属对外界威胁的恐惧会增强辱骂性监督与他们的倦怠和强制性公民行为(CCB)之间的正相关关系,因为对外界威胁的恐惧限制了他们对辱骂性监督的反应选择。我们在中国进行了一项多波和多源调查研究(n = 322 对)来检验这些假设,结果表明,主管对外界威胁的恐惧增强了特质愤怒对辱骂性监督的正向影响。下属对外界威胁的恐惧增强了辱骂性监督与 CCB 之间的正向关系,以及主管特质愤怒与下属 CCB 之间关系中辱骂性监督的中介效应。我们的研究丰富了人们对主管和下属对外界威胁的恐惧如何在工作场所行为中发挥作用的理解。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/9ac2/9778673/51d60922b37b/ijerph-19-16810-g001.jpg

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