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对工作的满意度以及在新冠疫情期间居家工作:一项两阶段研究。

Satisfaction with one's job and working at home in the COVID-19 pandemic: A two-wave study.

作者信息

Wood Stephen, Michaelides George, Inceoglu Ilke, Niven Karen, Kelleher Aly, Hurren Elizabeth, Daniels Kevin

机构信息

University of Leicester School of Business Leicester UK.

Norwich Business School University of East Anglia Norwich UK.

出版信息

Appl Psychol. 2022 Nov 13. doi: 10.1111/apps.12440.

Abstract

As greater numbers of people have worked at home during the COVID-19 pandemic, workers, organisations and policy makers have begun considering the benefits of a sustained move towards homeworking, with workers' satisfaction with homeworking often cited as a key driver. But is satisfaction with homeworking that relevant to workers' overall job satisfaction? In this study, we examine whether job and homeworking satisfaction are predicted by different demands and resources, namely, those well established in the job design literature (workload, job autonomy and social support) for the former and those specific to the context of homeworking (loneliness, work-nonwork interference, work-nonwork interference and adequacy of homeworking environment) for the latter. We also explore whether homeworking satisfaction mediates the relationship between homeworking demands and resources and job satisfaction. Findings of a study of university workers during the COVID-19 pandemic ( = 753 in Phase 1, 471 in Phase 2) support our expectations about the domain-specific nature of the predictors of job and homeworking satisfaction, autonomy is positively related to job satisfaction, while loneliness, nonwork-to-work interference and inadequate homeworking environment are negatively related to homeworking satisfaction. Results also support the argument that satisfaction with homeworking mediates the relationship between homeworking factors and job satisfaction, reinforcing the value of differentiating the two concepts.

摘要

在新冠疫情期间,越来越多的人居家工作,员工、组织和政策制定者开始思考持续转向居家工作的益处,员工对居家工作的满意度常被视为关键驱动因素。但居家工作满意度与员工整体工作满意度有多大关联呢?在本研究中,我们考察工作满意度和居家工作满意度是否由不同的需求和资源所预测,具体而言,前者是工作设计文献中已明确的那些因素(工作量、工作自主性和社会支持),后者是居家工作背景下特有的因素(孤独感、工作与非工作的干扰、工作与非工作的干扰以及居家工作环境的适宜性)。我们还探究居家工作满意度是否在居家工作需求和资源与工作满意度之间起中介作用。一项针对新冠疫情期间高校员工的研究结果(第一阶段753人,第二阶段471人)支持了我们对工作满意度和居家工作满意度预测因素的领域特异性的预期,自主性与工作满意度呈正相关,而孤独感、非工作对工作的干扰以及居家工作环境不适宜与居家工作满意度呈负相关。研究结果还支持这样一种观点,即居家工作满意度在居家工作因素与工作满意度之间起中介作用,这强化了区分这两个概念的价值。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/84aa/9874537/bfa6bfffb506/APPS-9999-0-g001.jpg

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