Kaltiainen Janne, Hakanen Jari J
Work Ability and Working Careers, Finnish Institute of Occupational Health, P.O. Box 40, FI-00032, Työterveyslaitos Helsinki, Finland.
Curr Psychol. 2023 Jan 26:1-19. doi: 10.1007/s12144-023-04250-8.
Given that millions of employees switched to mandatory telework during COVID-19, and as teleworking practices are likely to continue, it is essential to understand the potential impact of mandatory and non-flexible teleworking practices on employee well-being. Drawing on Conservation of Resources theory, we find support for resource gains as increase in job control mediates the link between increases in teleworking and improvements in well-being (increases in work engagement and decreases in burnout and job boredom). Conversely, the findings indicate resource losses as loss of social support and higher work-non-work interference explain the deterioration in well-being for those whose teleworking increased since the COVID-19 outbreak. By coupling role depletion and role enrichment theories, we find that employees who had children living at home experienced greater work-non-work interference due to increased teleworking. However, having children also buffered the negative impact of work-non-work interference on well-being. The findings are based on a Finnish population sample collected three months before and after the COVID-19 outbreak in March 2020 ( = 996 of matched respondents) and latent change score analyses of within-person changes. Our results provide new insights regarding the potential impact of teleworking on employee well-being in a context where teleworking is not flexible and self-selected by the employees. Notably, our results draw bridges (rather than burn them) between role depletion and enrichment frameworks as having children may simultaneously be "a burden" and "a gift".
The online version contains supplementary material available at 10.1007/s12144-023-04250-8.
鉴于在新冠疫情期间数百万员工转向了强制性远程办公，并且由于远程办公模式可能会持续下去，了解强制性和非灵活的远程办公模式对员工福祉的潜在影响至关重要。基于资源守恒理论，我们发现，工作控制的增加作为资源收获，在远程办公增加与福祉改善之间的联系中起中介作用（工作投入增加，倦怠和工作无聊感减少）。相反，研究结果表明存在资源损失，因为社会支持的丧失和工作与非工作之间更高的干扰解释了自新冠疫情爆发以来远程办公增加的员工福祉的恶化。通过结合角色耗竭和角色充实理论，我们发现，家中有孩子的员工由于远程办公增加而经历了更大的工作与非工作之间的干扰。然而，有孩子也缓冲了工作与非工作之间的干扰对福祉的负面影响。这些发现基于2020年3月新冠疫情爆发前后三个月收集的芬兰人口样本（匹配受访者n = 996）以及对个体内部变化的潜在变化得分分析。我们的研究结果为在远程办公不灵活且非员工自主选择的背景下，远程办公对员工福祉的潜在影响提供了新的见解。值得注意的是，我们的研究结果在角色耗竭和充实框架之间架起了桥梁（而非将其烧毁），因为有孩子可能同时是“一种负担”和“一份礼物”。
在线版本包含可在10.1007/s12144-023-04250-8获取的补充材料。
