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新冠病毒病(COVID-19)疫苗沟通与宣传策略:韩国一项提高COVID-19疫苗接种率的社会营销活动

COVID-19 vaccine communication and advocacy strategy: a social marketing campaign for increasing COVID-19 vaccine uptake in South Korea.

作者信息

Hong Shin-Ae

机构信息

Crisis, Disaster and Risk Management, Sungkyunkwan University, Suwon, South Korea.

出版信息

Humanit Soc Sci Commun. 2023;10(1):109. doi: 10.1057/s41599-023-01593-2. Epub 2023 Mar 16.

Abstract

Research evidence suggests that communication is a powerful tool for influencing public opinion and attitudes toward various health-related issues, such as vaccine reluctance, provided it is well-designed and thoughtfully conducted. In particular, social marketing techniques that alter the target audience's behaviors for the public good can substantially improve vaccine uptake if adopted as a communication strategy in immunization programs to counter public hesitancy. This study presents evidence from the Korean government's current coronavirus disease 2019 (COVID-19) vaccination campaign, which successfully applied a social marketing approach. By the end of August 2022, South Korea had achieved high vaccine coverage, with 94.8% of the population (12+) receiving a second dose, 71.3% a third dose, and a fourth dose drive currently underway. There are five crucial factors to consider when preparing official communication for an immunization program: (i) a high degree of proactiveness, (ii) credibility, (iii) fighting misinformation, (iv) emphasizing social norms and prosocial behavior, and (v) coherence. Although using social marketing strategies may not be successful in all circumstances, the lessons learned and current implementation in Korea suggest their efficacy in fostering vaccine acceptance. This study offers valuable insights for government agencies and global public health practitioners to develop effective targeted campaign strategies that enhance the target population's vaccination intention.

摘要

研究证据表明,沟通是影响公众舆论以及对各种健康相关问题(如疫苗犹豫)态度的有力工具,前提是其设计精良且执行得当。特别是,如果将旨在为公共利益改变目标受众行为的社会营销技巧作为免疫规划中的沟通策略来应对公众的犹豫情绪,那么它可以大幅提高疫苗接种率。本研究展示了韩国政府当前的2019冠状病毒病(COVID-19)疫苗接种活动的相关证据,该活动成功应用了社会营销方法。截至2022年8月底,韩国实现了高疫苗接种覆盖率,12岁及以上人口中94.8%接种了第二剂,71.3%接种了第三剂,目前第四剂接种工作正在推进。在为免疫规划准备官方沟通内容时,有五个关键因素需要考虑:(i)高度的积极性,(ii)可信度,(iii)对抗错误信息,(iv)强调社会规范和亲社会行为,以及(v)连贯性。尽管使用社会营销战略并非在所有情况下都能成功,但在韩国汲取的经验教训以及当前的实施情况表明了它们在促进疫苗接受度方面的有效性。本研究为政府机构和全球公共卫生从业者制定有效的针对性宣传策略提供了宝贵见解,这些策略可以提高目标人群的疫苗接种意愿。

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