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职场中作为心理伤害来源的群体攻击行为

Mobbing as a source of psychological harm in workers.

作者信息

Grotto-de-Souza Jenifer, Pohl Hildegard Hedwig, Aguiar-Ribeiro Deryck

机构信息

Departamento de Ciências da Vida, Universidade de Santa Cruz do Sul, Santa Cruz do Sul, RS, Brazil.

出版信息

Rev Bras Med Trab. 2023 Feb 13;20(4):670-675. doi: 10.47626/1679-4435-2022-766. eCollection 2022 Oct-Dec.

Abstract

Workplace harassment is a phenomenon as old as work itself. It constitutes a form of discrimination that violates labor laws and civil rights, a type of silent violence that affects work relationships, destabilizes the victim, and harms the physical and mental health of workers. The present study aimed to investigate the association between psychological harm and workplace mobbing through a descriptive narrative review of the literature. PubMed and Scopus databases were searched in July and August 2020 using the following Health Sciences Descriptors: "Harassment, Non-Sexual", "Workplace Violence", and "Working Environment". Inclusion criteria were full-text articles written in English and published between 2015-2020. Thirty-three articles were preselected, of which 17 were excluded because they did not meet the inclusion criteria. Sixteen articles were included in the study. Globalization, in association with increased competitiveness in the work environment, has promoted a continuous and progressive deterioration of work relationships, which has been aggravated by the expansion of communication technologies and social media. The frequency of workplace mobbing and its consequences on the income and quality of life of workers has increased. The magnitude of the association between harassment and psychological harm is still underestimated due to low reporting rates, which are motivated by the trivialization of toxic work relationships. Regardless of how mobbing occurs in the workplace, it negatively affects the physical and mental health of workers, sometimes even leading to permanent disability.

摘要

职场骚扰是一种与工作本身一样古老的现象。它构成了一种违反劳动法和民权的歧视形式,是一种影响工作关系、使受害者情绪不稳定并损害工人身心健康的无声暴力。本研究旨在通过对文献的描述性叙述性综述来调查心理伤害与职场霸凌之间的关联。2020年7月和8月,使用以下健康科学描述词在PubMed和Scopus数据库中进行了检索:“非性骚扰”、“职场暴力”和“工作环境”。纳入标准为2015年至2020年期间发表的英文全文文章。预先筛选出33篇文章,其中17篇因不符合纳入标准而被排除。16篇文章被纳入该研究。全球化,连同工作环境中竞争的加剧,促使工作关系持续且逐渐恶化,而通信技术和社交媒体的扩展又加剧了这种恶化。职场霸凌的频率及其对工人收入和生活质量的影响有所增加。由于有毒工作关系被轻视导致报告率较低,骚扰与心理伤害之间关联的程度仍被低估。无论职场霸凌如何发生,它都会对工人的身心健康产生负面影响,有时甚至会导致永久性残疾。

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