Independent researcher, Munich, Germany.
Institute for Organizational Design and Collaboration Engineering, Hamburg University of Technology, Hamburg, Germany.
PLoS One. 2023 Jul 5;18(7):e0286968. doi: 10.1371/journal.pone.0286968. eCollection 2023.
Although many organizations strive for radical or disruptive new ideas, many fall short of their goals. We propose that a primary reason for this failure is rooted in the individuals responsible for innovation: while they seek novel ideas, they prefer familiar ones. While prior research shows that individuals are biased against ideas with high objective novelty, it has overlooked the role of subjective novelty, i.e., the extent to which an idea is novel or unfamiliar to an individual idea evaluator. In this paper, we investigate how such subjective familiarity with an idea shapes idea evaluation in innovation. Drawing on research from psychology and marketing on the mere exposure effect, we argue that familiarity with an idea positively affects the evaluation's outcome. We present two field studies and one laboratory study that support our hypothesis. This study contributes to the understanding of cognitive biases that affect innovation processes.
虽然许多组织都在努力追求激进或颠覆性的新想法,但许多组织都未能实现其目标。我们认为,造成这种失败的一个主要原因是负责创新的个人:虽然他们寻求新颖的想法,但他们更喜欢熟悉的想法。虽然之前的研究表明,个体对具有高客观新颖性的想法存在偏见,但它忽略了主观新颖性的作用,即一个想法对个体想法评估者来说新颖或不熟悉的程度。在本文中,我们研究了这种主观熟悉程度如何影响创新中的想法评估。借鉴心理学和市场营销中关于单纯曝光效应的研究,我们认为对一个想法的熟悉程度会对评估结果产生积极影响。我们提出了两项实地研究和一项实验室研究来支持我们的假设。这项研究有助于理解影响创新过程的认知偏见。