Fattah Hadya Abboud Abdel, Sallam Gehan Karawan, Hendy Abdelaziz Said, Abozeid Ahmed, Rodenhurst Nigel
Assistant Professor Nursing, Fatima College of Health Sciences, United Arab Emirates.
Clinical Research Nurse at Obstetrics and Gynecology Department, UAE University College of Medicine and Health Sciences, Al Ain, United Arab Emirates.
Iran J Nurs Midwifery Res. 2023 Jun 21;28(3):300-304. doi: 10.4103/ijnmr.Ijnmr_345_20. eCollection 2023 May-Jun.
Critical care nurses are at especially high risk of burnout. Burnout is a maladaptive response to work-related stress that is associated with negative consequences for patients. Emotional intelligence enables nurses to make better decisions and manage their patients more effectively. It impacts positively on the quality of care. This study aimed to assess the effect of emotional intelligence training on job burnout for nurses at the critical care units.
A quasi-experimental study was conducted at two critical care units: the Cardiac Surgery Academy and El Demerdash Hospital, both of which are affiliated to Ain Shams University. The subjects were 200 critical care nurses. Each group of nurses trained for five sessions, each lasting about two hours, in the form of seminars. Researchers collected data through self-administered questionnaires containing three parts (demographic data of nurses, Wong and Law's Emotional Intelligence Scale and Maslach burnout inventory).
For emotional intelligence, the mean (SD) score of studied nurses pre-intervention was 19.95 (6.30), while post intervention it was 36.4 (9.57), a significant difference ( = 14.01 = <0.01). Regarding burnout, the mean score of studied nurses pre-intervention was 59.61 (19.58), while post intervention it was 89.90 (19.60), ( = 16.05 = <0.01). The regression model explains 67% of the variation in total emotional intelligence detected through value 0.67 ( = 12.980 = <0.001).
The present study revealed that emotional intelligence training had positive effects on nurses' experience of burnout at work. Providing educational training programs about emotional intelligence for newly hired nurses is recommended.
重症监护护士职业倦怠风险尤其高。职业倦怠是对工作相关压力的一种适应不良反应，与对患者产生负面后果相关。情商能使护士做出更好的决策并更有效地管理患者。它对护理质量有积极影响。本研究旨在评估情商培训对重症监护病房护士职业倦怠的影响。
在两个重症监护病房进行了一项准实验研究：心脏外科学院和埃尔代尔达什医院，这两家医院均隶属于艾因夏姆斯大学。研究对象为200名重症监护护士。每组护士以研讨会形式接受五次培训课程，每次约两小时。研究人员通过包含三个部分的自填式问卷收集数据（护士人口统计学数据、王和Law的情商量表以及马氏职业倦怠量表）。
关于情商，研究护士干预前的平均（标准差）得分为19.95（6.30），干预后为36.4（9.57），差异有统计学意义（ = 14.01， = <0.01）。关于职业倦怠，研究护士干预前的平均得分为59.61（19.58），干预后为89.90（19.60），（ = 16.05， = <0.01）。回归模型通过值0.67解释了总情商中67%的变异（ = 12.980， = <0.001）。
本研究表明情商培训对护士工作中的职业倦怠体验有积极影响。建议为新入职护士提供关于情商的教育培训项目。
