Theodorou Panagiotis, Georgantoni Maria, Maria-Elissavet Psomiadi, Charalampos Platis, Thalia Bellali
School of Social Sciences, Postgraduate Course - Health Care Management, Hellenic Open University, Patra, Greece.
General Oncology Hospital of Kifissia "Agioi Anargyroi", Athens, Greece.
Adv Exp Med Biol. 2023;1425:345-352. doi: 10.1007/978-3-031-31986-0_33.
To investigate job satisfaction and burnout levels among the personnel of a public oncology hospital amid the COVID-19 pandemic, a cross-sectional survey was designed. The study was carried out from December 2021 to January 2022 through the application of an anonymous, structured, self-completed, closed-ended questionnaire, consisting of the Job Satisfaction Survey (JSS) and the Copenhagen Burnout Inventory (CBI) in a convenience sample comprised by 117 employees of "Agioi Anargyroi" General Oncology Hospital (response rate: 98%). It was observed that while overall job satisfaction was reduced, several of its determining dimensions like supervision, relationship with co-workers, or work nature were increased. Also, an average overall burnout of 49% was observed across all participants, with women, nurses, and those with a lower educational level experiencing it more intensely. The COVID-19 pandemic outbreak affected negatively healthcare professionals who experienced significant personal and occupational burnout, consequently reducing their job satisfaction.
为调查新冠疫情期间一家公立肿瘤医院工作人员的工作满意度和职业倦怠水平，设计了一项横断面调查。该研究于2021年12月至2022年1月进行，通过应用一份匿名、结构化、自我填写的封闭式问卷，问卷包括工作满意度调查（JSS）和哥本哈根职业倦怠量表（CBI），样本为“Agioi Anargyroi”综合肿瘤医院的117名员工（回复率：98%）。研究发现，虽然总体工作满意度有所下降，但其一些决定因素，如监督、与同事的关系或工作性质等方面却有所增加。此外，所有参与者的平均总体职业倦怠率为49%，女性、护士以及教育水平较低的人职业倦怠情况更为严重。新冠疫情的爆发对医疗专业人员产生了负面影响，他们经历了显著的个人和职业倦怠，从而降低了工作满意度。
