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揭示机组人员工作场所中的虐待性监督氛围:临时组织特征、信任和性别动态的作用。

Unraveling Abusive Supervision Climate in Aircrew Workplaces: The Roles of Temporary Organizational Features, Trust, and Gender Dynamics.

作者信息

Qin Zichan, Lee Timothy J

机构信息

Faculty of Hospitality and Tourism Management, Macau University of Science and Technology (MUST), Macau 999078, China.

College of Hotel and Tourism Management, Kyung Hee University, Seoul 02447, Republic of Korea.

出版信息

Behav Sci (Basel). 2023 Aug 4;13(8):656. doi: 10.3390/bs13080656.

Abstract

This study aims to advance the theoretical understanding of the contextual antecedents underlying abusive supervision. It provides a fresh perspective on how subordinates' perceptions of an abusive supervision climate are shaped in temporary work environments. By developing a robust model, this research examines the relationships between temporary organizational characteristics (i.e., temporariness and membership flexibility), trust in ad-hoc supervisors, and perceived abusive supervision climates. We tested the hypothesized model using data from 340 aircrew engaged in temporary and constantly shifting supervisor-subordinate relationships. The results revealed that: (a) temporariness has a direct negative relationship with trust in ad-hoc supervisors, whereas membership flexibility positively affects this trust; (b) the link between temporariness/membership flexibility and a perceived abusive supervision climate is mediated by trust in ad-hoc supervisors. Furthermore, this study highlights gender interactions in a transactional context, indicating that: (c) females perceive a stronger negative association between trust and abusive supervision climates compared to males; and (d) the relationship between temporariness/membership flexibility and trust in ad-hoc supervisors is significant for women and men, respectively. In conclusion, this study underscores the importance of considering the unique organizational characteristics of temporary work settings when examining abusive supervision. It also emphasizes the role of gender in shaping subordinates' perceptions of a workplace victimization climate, particularly in situations where leader-member exchanges are ephemeral and contractual.

摘要

本研究旨在深化对滥用性监督潜在情境前因的理论理解。它为下属在临时工作环境中如何形成对滥用性监督氛围的认知提供了全新视角。通过构建一个稳健的模型,本研究考察了临时组织特征(即临时性和成员灵活性)、对临时主管的信任与感知到的滥用性监督氛围之间的关系。我们使用来自340名机组人员的数据对假设模型进行了检验,这些机组人员参与临时且不断变化的上下级关系。结果显示:(a)临时性与对临时主管的信任呈直接负相关,而成员灵活性对这种信任有正向影响;(b)临时性/成员灵活性与感知到的滥用性监督氛围之间的联系由对临时主管的信任介导。此外,本研究突出了交易情境中的性别互动,表明:(c)与男性相比,女性感知到信任与滥用性监督氛围之间的负相关更强;(d)临时性/成员灵活性与对临时主管的信任之间的关系分别对女性和男性具有显著意义。总之,本研究强调了在考察滥用性监督时考虑临时工作环境独特组织特征的重要性。它还强调了性别在塑造下属对工作场所受害氛围认知中的作用,特别是在领导-成员交换短暂且基于契约的情况下。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a433/10451220/2067fb6a37b9/behavsci-13-00656-g001.jpg

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