一项关于在新冠疫情期间协助武汉抗疫的重症监护室护士遭受工作场所暴力的定性研究。
A qualitative study of ICU nurses assisting in Wuhan who suffered from workplace violence during the COVID-19 outbreak.
作者信息
Wu Guanhong, Lin Ying, Huang Xianghui, Zheng Jianshan, Chang Mengmeng
机构信息
Gastroenterology Department, Children's Hospital of Fudan University (Xiamen Branch), Xiamen Children's Hospital, Xiamen, China.
Neonatal Intensive Care Unit, Children's Hospital of Fudan University (Xiamen Branch), Xiamen Children's Hospital, Xiamen, China.
出版信息
Nurs Open. 2023 Nov;10(11):7314-7322. doi: 10.1002/nop2.1984. Epub 2023 Aug 27.
AIM
To explore the psychological experience and coping methods of nurses exposed to workplace violence and to propose measures to prevent and control workplace violence and provide psychological assistance for health workers.
DESIGN
We adopted a phenomenological qualitative design. Twelve nurses in intensive care units assisting in Wuhan who experienced workplace violence during the COVID-19 outbreak were selected using purposeful sampling. Data were collected through semi-structured individual telephone interviews and analysed using Colaizzi's 7-step method.
RESULTS
Analysis revealed three main categories including "Full of negative emotions", "Facing challenges and danger" and "Coping methods". The subjects experienced stress, fear, anger, helplessness, disappointment, sympathy and job burnout after suffering from workplace violence. The coping methods for workplace violence mainly included seeking support and help, escaping, making explanations, exercising tolerance and confronting the issue.
PATIENT OR PUBLIC CONTRIBUTION
No patient or public contribution since nurses' experiences were explored.
目的
探讨遭受工作场所暴力的护士的心理体验及应对方法，提出预防和控制工作场所暴力的措施，并为医护人员提供心理援助。
设计
采用现象学质性研究设计。通过目的抽样选取了12名在武汉重症监护病房协助工作且在新冠疫情暴发期间遭受过工作场所暴力的护士。通过半结构化的个人电话访谈收集数据，并采用Colaizzi的七步法进行分析。
结果
分析得出三个主要类别，包括“充满负面情绪”“面临挑战与危险”和“应对方法”。研究对象在遭受工作场所暴力后经历了压力、恐惧、愤怒、无助、失望、同情和职业倦怠。应对工作场所暴力的方法主要包括寻求支持与帮助、逃避、解释、忍耐和直面问题。
患者或公众贡献
由于探讨的是护士的经历，因此无患者或公众贡献。
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