Center for Digital Play, IT University of Copenhagen, København, Denmark.
Department of Computer Science, University of York, York, United Kingdom.
PLoS One. 2023 Sep 27;18(9):e0286681. doi: 10.1371/journal.pone.0286681. eCollection 2023.
Loot boxes are purchased in video games to obtain randomised rewards of varying value and are thus psychologically akin to gambling. Disclosing the probabilities of obtaining loot box rewards may reduce overspending, in a similar vein to related disclosure approaches in gambling. Presently, this consumer protection measure has been adopted as law only in the People's Republic of China (PRC). In other countries, the videogaming industry has generally adopted this measure as self-regulation. However, self-regulation conflicts with commercial interests and might not maximally promote public welfare. The loot box prevalence rate amongst the 100 highest-grossing UK iPhone games was 77% in mid-2021. The compliance rate with probability disclosure industry self-regulation was only 64.0%, significantly lower than that of PRC legal regulation (95.6%). In addition, UK games generally made insufficiently prominent and difficult-to-access disclosures both in-game and on the game's official website. Significantly fewer UK games disclosed probabilities on their official websites (21.3%) when compared to 72.5% of PRC games. Only one of 75 UK games (1.3%) adopted the most prominent disclosure format of automatically displaying the probabilities on the in-game purchase page. Policymakers should demand more accountable forms of industry self-regulation or impose direct legal regulation to ensure consumer protection.
游戏中的战利品箱是用来购买随机奖励的,这些奖励的价值各不相同,因此在心理上类似于赌博。披露获得战利品箱奖励的概率可以减少过度消费,这类似于赌博相关的披露方法。目前,这一消费者保护措施仅在中国(PRC)被纳入法律。在其他国家,视频游戏行业通常将这一措施作为自律措施。然而,自律措施与商业利益相冲突,可能无法最大限度地促进公共福利。2021 年年中,英国前 100 款最畅销 iPhone 游戏中,战利品箱的流行率为 77%。遵守概率披露行业自律的比例仅为 64.0%,明显低于中国法律监管(95.6%)。此外,英国游戏在游戏内和游戏官方网站上的披露都不够突出,也难以访问。与中国 72.5%的游戏相比,英国游戏在官方网站上披露概率的游戏明显较少(21.3%)。在 75 款英国游戏中,只有一款(1.3%)采用了在游戏购买页面上自动显示概率的最突出披露形式。政策制定者应该要求行业自律采取更负责任的形式,或实施直接的法律监管,以确保消费者保护。