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作为企业战略的居家办公实践——一项综合综述。

Work from home practices as corporate strategy- an integrative review.

作者信息

Agrawal Anirudh, Chopra Ritika, Sharma Gagan Deep, Rao Amar, Vasa Laszlo, Budhwar Pawan

机构信息

Jindal Global Business School, O.P Jindal University, Sonipat, India.

University School of Management Studies, Guru Gobind Singh Indraprastha University, Sector 16C, Dwarka, New Delhi, 110078, India.

出版信息

Heliyon. 2023 Sep 15;9(9):e19894. doi: 10.1016/j.heliyon.2023.e19894. eCollection 2023 Sep.

Abstract

The Covid 19 pandemic led to major changes at the individual, organisational and institutional levels of policy, productive functions, and organising. During Covid 19 morbidity, public institutions enforced social isolation, mandatory self-isolation, quarantines, and administrative regulatory lockdowns, which led to a movement away from the physical, material world and into an all-consuming digital universe. With growing interest in work-from-home (WFH) opportunities, this article provides an integrative review of 107 papers. It comprises the bibliometric analysis and manual review of the articles, on the basis of which we present an elaborative discussion and agenda for future research. According to the analysis, WFH looks a tad of a double-edged sword in that it may have major but unintended repercussions for institutions, and organizations as well as hidden, positive as well as negative consequences for individuals/employees. One of the significant insight from our analysis was the absence of HR function's strategic or operational input or oversight during corporate WFH strategies. We suggest several theoretical frameworks for further developing, theorizing, and empirically testing various aspects of WFH. Further, we recognise that WFH is becoming increasingly visible as a result of the pandemic scenario and significant technical advancements, which must be reflected in the research. Finally, because WFH represents a significant disruption in how organizations produce work and manage it, we propose employee and managerial consequences as future research agendas.

摘要

新冠疫情在政策、生产功能及组织的个人、组织和机构层面引发了重大变革。在新冠疫情发病期间,公共机构实施了社会隔离、强制自我隔离、检疫及行政监管封锁,这导致人们从物质世界转向一个全数字化的世界。随着人们对居家办公(WFH)机会的兴趣日益浓厚,本文对107篇论文进行了综合综述。它包括对文章的文献计量分析和人工评审,在此基础上我们进行了详尽的讨论并提出了未来研究议程。根据分析,居家办公似乎有点像双刃剑,因为它可能对机构和组织产生重大但意想不到的影响,对个人/员工也有隐藏的、积极和消极的后果。我们分析得出的一个重要见解是,在企业居家办公策略中,人力资源职能缺乏战略或运营投入或监督。我们提出了几个理论框架,用于进一步发展、理论化并实证检验居家办公的各个方面。此外,我们认识到,由于疫情形势和重大技术进步,居家办公越来越普遍,这一点必须在研究中得到体现。最后,由于居家办公对组织如何开展工作和管理工作产生了重大干扰,我们提出将员工和管理方面的后果作为未来的研究议程。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/bccd/10559290/efc8839fa0b6/gr1.jpg

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