van der Lippe Tanja, Lippényi Zoltán
New Technol Work Employ. 2020 Mar;35(1):60-79. doi: 10.1111/ntwe.12153. Epub 2019 Nov 14.
The number of firms supporting work from home has risen dramatically as advances in communication technology have fundamentally transformed the way humans cooperate. A growing literature addresses working from home, but focuses only on individual workers, overlooking potential influence of co-worker engagement. Our aim is to study the influence of co-workers working from home on individual and team performance. We use unique data from a large-scale survey involving nine European countries, 259 establishments, 869 teams and 11,011 employees to show that the impact of working from home by co-workers on performance is considerable and has remained hidden in past studies because they did not account for co-worker effects. While working from home may be useful for some workers, it does bring issues for them as well. Specifically, we demonstrate that co-workers working from home negatively impact employee performance. Moreover, team performance is worse when more co-workers are working from home.
随着通信技术的进步从根本上改变了人类合作的方式，支持在家工作的公司数量急剧增加。越来越多的文献探讨在家工作，但仅关注个体员工，忽视了同事参与度的潜在影响。我们的目的是研究在家工作的同事对个人和团队绩效的影响。我们使用来自一项涉及九个欧洲国家、259家机构、869个团队和11011名员工的大规模调查的独特数据，以表明同事在家工作对绩效的影响相当大，并且在过去的研究中一直被忽视，因为这些研究没有考虑同事效应。虽然在家工作对一些员工可能有用，但也给他们带来了问题。具体而言，我们证明在家工作的同事会对员工绩效产生负面影响。此外，当更多同事在家工作时，团队绩效会更差。
