Hopko Sarah K, Mehta Ranjana K
Neuroergonomics Lab, Department of Industrial and Systems Engineering, Texas A&M University, College Station, TX, United States.
Front Neuroergon. 2021 Sep 3;2:731327. doi: 10.3389/fnrgo.2021.731327. eCollection 2021.
Investigations into physiological or neurological correlates of trust has increased in popularity due to the need for a continuous measure of trust, including for trust-sensitive or adaptive systems, measurements of trustworthiness or pain points of technology, or for human-in-the-loop cyber intrusion detection. Understanding the limitations and generalizability of the physiological responses between technology domains is important as the usefulness and relevance of results is impacted by fundamental characteristics of the technology domains, corresponding use cases, and socially acceptable behaviors of the technologies. While investigations into the neural correlates of trust in automation has grown in popularity, there is limited understanding of the neural correlates of trust, where the vast majority of current investigations are in cyber or decision aid technologies. Thus, the relevance of these correlates as a deployable measure for other domains and the robustness of the measures to varying use cases is unknown. As such, this manuscript discusses the current-state-of-knowledge in trust perceptions, factors that influence trust, and corresponding neural correlates of trust as generalizable between domains.
由于需要对信任进行持续测量,包括用于信任敏感或自适应系统、技术的可信度或痛点测量,或用于人在回路的网络入侵检测,对信任的生理或神经关联的研究越来越受欢迎。了解技术领域之间生理反应的局限性和普遍性很重要,因为结果的有用性和相关性会受到技术领域的基本特征、相应的用例以及技术的社会可接受行为的影响。虽然对自动化中信任的神经关联的研究越来越受欢迎,但对信任的神经关联的了解有限,目前绝大多数研究都集中在网络或决策辅助技术上。因此,这些关联作为其他领域可部署测量的相关性以及测量对不同用例的稳健性尚不清楚。因此,本手稿讨论了信任感知的当前知识状态、影响信任的因素以及作为不同领域之间可推广的信任的相应神经关联。