Department of Computer Science, Sapienza University of Rome, Rome, Italy.
Department of Social Sciences and Economics, Sapienza University of Rome, Rome, Italy.
Nature. 2024 Apr;628(8008):582-589. doi: 10.1038/s41586-024-07229-y. Epub 2024 Mar 20.
Growing concern surrounds the impact of social media platforms on public discourse and their influence on social dynamics, especially in the context of toxicity. Here, to better understand these phenomena, we use a comparative approach to isolate human behavioural patterns across multiple social media platforms. In particular, we analyse conversations in different online communities, focusing on identifying consistent patterns of toxic content. Drawing from an extensive dataset that spans eight platforms over 34 years-from Usenet to contemporary social media-our findings show consistent conversation patterns and user behaviour, irrespective of the platform, topic or time. Notably, although long conversations consistently exhibit higher toxicity, toxic language does not invariably discourage people from participating in a conversation, and toxicity does not necessarily escalate as discussions evolve. Our analysis suggests that debates and contrasting sentiments among users significantly contribute to more intense and hostile discussions. Moreover, the persistence of these patterns across three decades, despite changes in platforms and societal norms, underscores the pivotal role of human behaviour in shaping online discourse.
社交媒体平台对公共话语的影响及其对社会动态的影响引起了越来越多的关注,尤其是在毒性方面。在这里,为了更好地理解这些现象,我们使用比较的方法来分离多个社交媒体平台上的人类行为模式。特别是,我们分析了不同在线社区的对话,重点是识别有毒内容的一致模式。从一个跨越 34 年的 8 个平台的广泛数据集(从 Usenet 到当代社交媒体)中,我们的研究结果表明,无论平台、主题或时间如何,对话模式和用户行为都是一致的。值得注意的是,尽管长对话始终表现出更高的毒性,但毒性语言并不总是阻止人们参与对话,而且随着讨论的发展,毒性也不一定会升级。我们的分析表明,用户之间的辩论和对比情绪极大地促成了更激烈和敌对的讨论。此外,尽管平台和社会规范发生了变化,但这些模式在三十年内仍然存在,这突显了人类行为在塑造在线话语方面的关键作用。