Goienetxea Estibaliz, Oñatibia-Astibia Ainhoa, Malet-Larrea Amaia, Aizpurua-Arruti Xabier, Gastelurrutia Miguel Ángel
Colegio Oficial de Farmacéuticos de Gipuzkoa, Donostia-San Sebastián, Gipuzkoa, España. Colegio Oficial de Farmacéuticos de Gipuzkoa España.
Grupo de Investigación en Atención Farmacéutica, Universidad de Granada, Granada, España. Universidad de Granada España.
Farm Comunitarios. 2024 Jan 8;16(1):18-27. doi: 10.33620/FC.2173-9218.(2024).06. eCollection 2024 Jan 15.
The purpose of this study is to explore the professional and working conditions of community pharmacists in the province of Gipuzkoa.The methodology employed involved: 1) A discussion with owner pharmacists and associate pharmacists, 2) A survey on satisfaction and work-life balance of pharmacists working in community pharmacies, and 3) Analysis of the reasons for cancelling membership of the association of pharmacists in the last 3 years. Data were analysed qualitatively and quantitatively.There was evidence of a range of issues including difficulty in recruiting associate pharmacists, unfavourable work-life balance, low job satisfaction and lack of professional development, poor business hours and other working conditions. Owner pharmacists reported a higher level of job satisfaction and work-life balance than associate pharmacists (p<0.001). However, both groups had a poor work-life balance. The issue of work-life balance is seen as being better in pharmacies with continuous business hours, as opposed to those with split (morning/afternoon) hours. Seventy percent (n=67) of pharmacists who cancelled their membership of the association over the last three years moved to another professional domain, particularly education and industry.In-depth deliberation is required into the professional and working situation of pharmacists working in community pharmacies, with a view to positing global strategies to improve job satisfaction and work-life balance.
本研究的目的是探究吉普斯夸省社区药剂师的职业和工作条件。所采用的方法包括：1）与药店店主和助理药剂师进行讨论；2）对在社区药店工作的药剂师的满意度和工作与生活平衡情况进行调查；3）分析过去三年中取消药剂师协会会员资格的原因。对数据进行了定性和定量分析。有证据表明存在一系列问题，包括招聘助理药剂师困难、工作与生活平衡不理想、工作满意度低、缺乏职业发展机会、营业时间不佳以及其他工作条件问题。药店店主报告的工作满意度和工作与生活平衡水平高于助理药剂师（p<0.001）。然而，两组的工作与生活平衡情况都很差。与营业时间分开（上午/下午）的药店相比，营业时间连续的药店的工作与生活平衡问题被认为更好。在过去三年中取消协会会员资格的药剂师中有70%（n=67）转向了其他专业领域，尤其是教育和行业。需要对社区药店药剂师的职业和工作状况进行深入审议，以便提出提高工作满意度和工作与生活平衡的总体策略。
