Alwesmi Mai B, Bayounes Rasha Mohammed, Binrushaydan Norah Nasser, Alanazi Maha Ahmad, Salem Raghad Mohamed, Alomairi Raghad Ahmad, Albugami Amal Zaid, Alzahrani Ebtisam Mohammed, Alahmari Lama A, Youssef Naglaa
Department of Medical-Surgical Nursing, College of Nursing, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia.
College of Nursing, Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia.
Front Psychiatry. 2024 Sep 23;15:1469527. doi: 10.3389/fpsyt.2024.1469527. eCollection 2024.
Emotional intelligence is commonly associated with career success. Employees with higher emotional intelligence tend to reap greater benefits. However, emotional manipulation has been reported as a dark side of emotional intelligence, which refers to the self-perceived ability to control the emotions and actions of others for self-benefit. Healthcare professionals with high emotional intelligence often improve the overall patient experience. However, their ability to manipulate emotions can have a detrimental impact on the quality of treatment. This cross-sectional correlational study assessed cognitive emotion regulation strategies (CER) and emotional manipulation among students of health colleges. Two instruments were used to collect the data: 1) the emotional manipulation scale and 2) the cognitive emotion regulation questionnaire. A total of 362 students from health colleges responded to the questionnaire. The students had a moderate tendency to use emotional manipulation (25.09 ± 6.79 out of 50). The most frequently used CER strategies included adaptive strategies such as positive reappraisal with a mean score of 7.45 ± 2.15 out of 10 and maladaptive strategies such as rumination with a mean score of 7.33 ± 2.23 out of 10. The emotional manipulation score had a small but statistically significant negative correlation with two adaptive CER strategies: positive refocusing (r = -0.146, p = 0.005) and focus on planning (r = -0.144, p = 0.006). This study sheds light on the relationship between CER strategies and emotional manipulation, suggesting that poor use of adaptive strategies is associated with emotional manipulation. This finding highlights the importance of designing interventional programs that improve the ability of health colleges students to regulate their cognitive and emotional responses, thus improving their overall well-being and performance as future healthcare workers.
情商通常与职业成功相关。情商较高的员工往往能获得更大的益处。然而，据报道，情绪操控是情商的一个阴暗面，它指的是一种自我感知的能力，即通过控制他人的情绪和行为来谋取自身利益。情商高的医护人员通常能改善患者的整体体验。然而，他们操控情绪的能力可能会对治疗质量产生不利影响。这项横断面相关性研究评估了卫生院校学生的认知情绪调节策略（CER）和情绪操控情况。使用了两种工具来收集数据：1）情绪操控量表和2）认知情绪调节问卷。共有362名卫生院校学生回答了问卷。学生们使用情绪操控的倾向适中（满分50分，平均分为25.09±6.79）。最常用的CER策略包括适应性策略，如积极重新评价，平均得分在10分制中为7.45±2.15，以及适应不良策略，如沉思，平均得分在10分制中为7.33±2.23。情绪操控得分与两种适应性CER策略呈微弱但具有统计学意义的负相关：积极重新聚焦（r = -0.146，p = 0.005）和专注于计划（r = -0.144，p = 0.006）。这项研究揭示了CER策略与情绪操控之间的关系，表明适应性策略使用不当与情绪操控有关。这一发现凸显了设计干预项目的重要性，这些项目可以提高卫生院校学生调节认知和情绪反应的能力，从而改善他们作为未来医护人员的整体幸福感和表现。
