Tobias Robert, Moraz Nicole, Degenhardt Barbara
Social Psychology, Department of Psychology, University of Zurich, Zurich, Switzerland.
Irchel Campus Usage Management, University of Zurich, Zurich, Switzerland.
Front Psychol. 2024 Oct 15;15:1441094. doi: 10.3389/fpsyg.2024.1441094. eCollection 2024.
This paper presents a theoretical concept and methodological approach for identifying critical determinants for behavior change interventions. The approach is based on established theories and constructs but represents them in an intervention- instead of questionnaire-oriented form. Six discriminant and targetable dimensions of behavior determinants are proposed: Consideration, feasibility, instrumental evaluation, norms and goals, affective evaluation, and needs and tension states.
For estimating the importance of these dimensions for a specific behavior to be changed in a specific situation and population, a quasi-experimental approach is proposed, in which interventions are designed to have effects on one of these dimensions but none on the other dimensions. By measuring changes of the target behavior or its consequences, the impact of each dimension on changing the behavior can be estimated without questionnaires. The approach was applied to develop a campaign for reducing picnic littering in an urban park in Zurich (Switzerland). In 2019, posters targeting four dimensions were set up during three waves in up to four zones with two control zones without posters. Before, between, and after the intervention waves, for at least 2 weeks, no interventions were in place. The volume of litter was measured on 119 days at 55 points.
In some cases, the amount of litter was too small for effects to be detected, but where enough littering occurred, posters providing information, inducing positive emotions, or activating reciprocity norms-as well as providing the option of separating fractions of waste for recycling as a structural measure-reduced litter significantly. Interventions targeting the tension state of disgust had no effect. Posters targeting descriptive and injunctive norms increased the amount of litter.
Based on the results of the preparative study, a large-scale campaign was designed, implemented, and evaluated in 2022, which led to promising effects.
本文提出了一种用于识别行为改变干预关键决定因素的理论概念和方法。该方法基于既定理论和结构,但以干预而非问卷为导向的形式呈现。提出了行为决定因素的六个可区分且可针对的维度:考量、可行性、工具性评估、规范与目标、情感评估以及需求与紧张状态。
为了评估这些维度对于特定情境和人群中特定要改变行为的重要性,提出了一种准实验方法,其中干预措施旨在对这些维度之一产生影响,而对其他维度无影响。通过测量目标行为或其后果的变化,可以在不使用问卷的情况下估计每个维度对行为改变的影响。该方法被应用于开展一项减少瑞士苏黎世一个城市公园野餐垃圾的活动。2019年,在多达四个区域分三波设置了针对四个维度的海报,同时设置了两个没有海报的对照区域。在干预波之前、期间和之后,至少有两周没有进行任何干预。在55个点的119天里测量了垃圾量。
在某些情况下,垃圾量太少以至于无法检测到效果,但在有足够垃圾产生的地方,提供信息、引发积极情绪或激活互惠规范的海报——以及作为一种结构性措施提供垃圾分类回收的选项——显著减少了垃圾。针对厌恶紧张状态的干预没有效果。针对描述性和指令性规范的海报增加了垃圾量。
基于前期研究结果,2022年设计、实施并评估了一项大规模活动,取得了有前景的效果。