Velasco Arias Jina Mariont, Peres Aida Maris, Nunes Mario Gilberto Jesus, Escandell Rico Francisco Miguel, Noreña-Peña Ana
Postgraduate Program in Nursing. Health Sciences Sector, Federal University of Paraná, Curitiba, Brazil.
Department of Nursing, Faculty of Health Sciences, University of Alicante, Alicante, Spain.
Int Nurs Rev. 2024 Nov 27. doi: 10.1111/inr.13070.
To identify the essential competencies required of nurse managers in healthcare services during the COVID-19 pandemic.
Nurse managers play a vital role in healthcare services organization, requiring a diverse set of competencies. The increasing occurrence of epidemics in recent decades underscores the importance of understanding these competencies in pivotal junctures. The challenges faced during the COVID-19 pandemic present valuable opportunities to recognize the competencies of nurse managers and guide their responsiveness in addressing future health crises.
A scoping review following the Joanna Briggs Institute and Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for scoping reviews guidelines was conducted. A comprehensive search was conducted across six databases (LILACS, BDENF, EMBASE, MEDLINE, SCOPUS, and Web of Science). Results were categorized according to the nurse manager competencies model by the American Organization for Nursing Leadership and were analyzed using the competing values framework model.
Out of 2033 potentially relevant sources identified, 17 studies met inclusion criteria. A total of 52 competencies were identified and categorized into four thematic categories: (1) the ability to collaborate in times of crisis; (2) maintaining control during a crisis; (3) adapting to changes caused by the crisis; and (4) preserving competitiveness through the crisis.
The findings highlight communication, decision-making, training, adaptability to change, and leadership as essential competencies required of nurse managers to address crises, such as pandemics.
This body of knowledge can serve as a reference point to enhance the response of nurse managers in the face of future health crisis scenarios. Additionally, it can serve as a framework for healthcare organizations to develop or improve their crisis management training programs.
确定新冠疫情期间医疗服务中护士长所需的核心能力。
护士长在医疗服务组织中发挥着至关重要的作用，需要具备多种能力。近几十年来疫情的不断发生凸显了在关键时刻理解这些能力的重要性。新冠疫情期间面临的挑战为认识护士长的能力并指导他们应对未来的健康危机提供了宝贵机会。
按照乔安娜·布里格斯研究所及系统评价与Meta分析扩展版的范围综述指南进行范围综述。在六个数据库（拉丁美洲和加勒比卫生科学数据库、巴西数字健康图书馆、荷兰医学文摘数据库、医学期刊数据库、Scopus数据库和科学引文索引数据库）中进行全面检索。结果根据美国护理领导组织的护士长能力模型进行分类，并使用竞争价值框架模型进行分析。
在识别出的2033个潜在相关来源中，17项研究符合纳入标准。共确定了52项能力，并分为四个主题类别：（1）危机时期的协作能力；（2）危机期间保持控制；（3）适应危机带来的变化；（4）在危机中保持竞争力。
研究结果强调沟通、决策、培训、适应变化的能力以及领导力是护士长应对疫情等危机所需的核心能力。
这一知识体系可作为一个参考点，以增强护士长面对未来健康危机情况时的应对能力。此外，它还可作为医疗组织制定或改进其危机管理培训项目的框架。
