Liu Mengli, Liu Bing, Sun Qihui, Wang Huijuan, Zhang Yixin
School of Management, Shandong University, Jinan, China.
Front Psychol. 2025 Feb 7;15:1512075. doi: 10.3389/fpsyg.2024.1512075. eCollection 2024.
The dynamism and uncertainty of the work environment increasingly emphasize the importance of employee's feedback-seeking behavior. Based on transactive memory system theory, the current study explores the multi-level effect of team reflexivity on team member's feedback-seeking behavior. Survey data collected from 197 participants in 56 teams in China showed that team reflexivity had a positive indirect effect on team member's feedback-seeking behavior, and team transactive memory system (TMS) mediated such effect. In addition, results also indicated that team shared mental models (SMMs) moderated the effect of team reflexivity on TMS. The research findings can help organizations recognize the importance of team reflexivity, TMS, and SMMs in promoting employees' feedback-seeking behavior. Based on this understanding, organizations can better formulate strategies to leverage team reflexivity, TMS, and SMMs to enhance team member's feedback-seeking behavior, which will also be beneficial for the sustainable development of the organization.
工作环境的动态性和不确定性日益凸显员工寻求反馈行为的重要性。基于交互记忆系统理论，本研究探讨了团队反思性对团队成员寻求反馈行为的多层次影响。从中国56个团队的197名参与者收集的调查数据表明，团队反思性对团队成员寻求反馈行为有积极的间接影响，并且团队交互记忆系统（TMS）介导了这种影响。此外，结果还表明，团队共享心智模型（SMMs）调节了团队反思性对TMS的影响。研究结果有助于组织认识到团队反思性、TMS和SMMs在促进员工寻求反馈行为方面的重要性。基于这一认识，组织可以更好地制定策略，利用团队反思性、TMS和SMMs来增强团队成员的寻求反馈行为，这也将有利于组织的可持续发展。
