Boland Elizabeth M, Martin Isabelle, Jordan Barbara, Decker-Tonnesen Patrick, Bhagra Anjali
Office of Equity, Inclusion and Diversity, Mayo Clinic, Rochester, MN, USA.
J Healthc Leadersh. 2025 Apr 11;17:117-121. doi: 10.2147/JHL.S473636. eCollection 2025.
Belonging is a human necessity, fostering psychological safety and self-actualization. The importance and benefits of belonging are well documented, and there is a growing body of research emphasizing the role belonging plays in the workplace and its effects on employees and companies alike. Due to the unique stressors and barriers present in healthcare, a lack of belonging among employees is not uncommon. This paper explores how cultivating an inclusive environment transforms healthcare delivery and highlights tangible strategies leaders in healthcare can utilize to enhance belonging for staff and ultimately the patient populations they interact with. Because belonging is multifaceted and highly individualized, effective strategies include people-centered approaches that prioritize physical and mental well-being, career-advancing initiatives, empathetic leadership and robust support systems. The importance of analyzing systems that either promote or inhibit belonging, specifically by examining existing organizational policies and practices through an equity lens, is also discussed. By prioritizing diverse perspectives and implementing tailored interventions, healthcare organizations and committed staff can create a culture where both patients and professionals feel valued, leading to enhanced well-being, improved patient outcomes, and equitable healthcare delivery.
归属感是人类的一种需求，它能促进心理安全和自我实现。归属感的重要性和益处已有充分记载，并且越来越多的研究强调归属感在工作场所所起的作用及其对员工和公司的影响。由于医疗保健领域存在独特的压力源和障碍，员工缺乏归属感的情况并不罕见。本文探讨了营造包容环境如何改变医疗服务，并重点介绍了医疗保健领域的领导者可用于增强员工归属感并最终惠及与之互动的患者群体的切实可行策略。由于归属感是多方面的且高度个性化，有效的策略包括以人为本的方法，这些方法将身心健康、职业发展举措、同理心领导和强大的支持系统放在首位。本文还讨论了分析促进或抑制归属感的系统的重要性，特别是通过公平视角审视现有的组织政策和做法。通过优先考虑不同观点并实施量身定制的干预措施，医疗保健组织和敬业的员工可以营造一种文化，让患者和专业人员都感到受到重视，从而增进福祉、改善患者治疗效果并实现公平的医疗服务。
