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工作日结束后通过技术手段在家工作:所涉及的组织和个人流程及其对心理健康的直接和间接影响。

Working at Home Through Technology After the Workday Ended: Organizational and Personal Processes Involved and Their Direct and Indirect Effects on Mental Health.

作者信息

González-Fernández Celestino, Garrosa Eva, Blanco-Donoso Luis Manuel

机构信息

Faculty of Psychology, Autonomous University of Madrid, Madrid, Spain.

出版信息

Psychol Belg. 2025 Apr 17;65(1):87-103. doi: 10.5334/pb.1356. eCollection 2025.

DOI:10.5334/pb.1356
PMID:40248167
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC12005141/
Abstract

Workers often make use of Information and Communication Technologies (ICT) in the workplace and outside normal working hours, either voluntarily or compulsorily, especially since the COVID-19 pandemic. This study had three main objectives. Firstly, to explore whether workplace flexibility was associated with technology-assisted supplemental work (TASW), and whether this, in turn, is associated with higher levels of psychological distress. Secondly, to analyze if this relationship between workplace flexibility and TASW could be moderated by subjective workplace telepressure and workers' technoaddiction. Finally, to investigate whether the execution of this type of supplemental work was linked to psychological distress through the mediating effects of psychological detachment, work-family conflict, and subjective vitality. This cross-sectional study was conducted in 2021 during the pandemic, involved 577 professionals (72.8% women and 27.2% men) from various productive sectors. The participants were primarily from Spain, followed by other Hispanic American countries and European Union countries. Results revealed that workplace flexibility was associated with increased supplemental work, especially among those workers experiencing higher levels of subjective workplace telepressure and technoaddiction. Furthermore, this type of supplemental work was linked to greater psychological distress by hindering psychological disconnection from work, heightening work-family conflict, and reducing feelings of vitality. The discussion has focused on preventive measures.

摘要

尤其是自新冠疫情以来,员工经常在工作场所及正常工作时间之外自愿或被迫使用信息通信技术(ICT)。本研究有三个主要目标。第一,探究工作场所灵活性是否与技术辅助的补充工作(TASW)相关,以及这是否反过来与更高水平的心理困扰相关。第二,分析工作场所灵活性与TASW之间的这种关系是否会受到主观工作场所远程压力和员工技术成瘾的调节。最后,调查这种类型的补充工作的执行是否通过心理脱离、工作家庭冲突和主观活力的中介作用与心理困扰相关。这项横断面研究于2021年疫情期间进行,涉及来自各个生产部门的577名专业人员(72.8%为女性,27.2%为男性)。参与者主要来自西班牙,其次是其他拉丁美洲国家和欧盟国家。结果显示,工作场所灵活性与补充工作的增加相关,尤其是在那些经历较高水平主观工作场所远程压力和技术成瘾的员工中。此外,这种类型的补充工作通过阻碍与工作的心理脱离、加剧工作家庭冲突和降低活力感,与更大的心理困扰相关。讨论集中在预防措施上。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/44c6/12005141/fb448e43ec50/pb-65-1-1356-g5.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/44c6/12005141/bb1a29e40bb6/pb-65-1-1356-g1.jpg
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https://cdn.ncbi.nlm.nih.gov/pmc/blobs/44c6/12005141/bb1a29e40bb6/pb-65-1-1356-g1.jpg
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https://cdn.ncbi.nlm.nih.gov/pmc/blobs/44c6/12005141/1b7dd47d7a91/pb-65-1-1356-g3.jpg
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本文引用的文献

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Keeping Up With Work Email After Hours and Employee Wellbeing: Examining Relationships During and Prior to the COVID-19 Pandemic.下班后处理工作邮件与员工福祉:审视新冠疫情期间及之前的关系
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Linking ICT Availability Demands to Burnout and Work-Family Conflict: The Roles of Workplace Telepressure and Dispositional Self-Regulation.将信息通信技术可用性需求与倦怠和工作-家庭冲突联系起来:职场电子压力和性格自律的作用。
J Psychol. 2020;154(5):325-345. doi: 10.1080/00223980.2020.1745137. Epub 2020 Apr 13.
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识别与工作相关的互联网使用情况——在工作场所及非工作场所和非工作时间的使用情况——及其与工作-家庭界面、工作投入和问题性互联网行为的关系。
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