A Training Program to Support Patient Engagement in Primary Health Care Research: Co-Design, Implementation, and Evaluation Study.

BACKGROUND

Patient engagement in research represents an evolution in how new knowledge is being created. Individuals and teams seeking to conduct research in this way want to learn how to best approach this aspect. Specialized training is required to ensure that these individuals and groups have the knowledge and skills to engage with and accomplish these goals. We developed a training program, called Patient-Oriented Research Training & Learning - Primary Health Care (PORTL-PHC), to address this need.

OBJECTIVE

The objective of this paper was to describe key learning needs and knowledge gaps regarding patient-oriented research in primary health care, as well as the design, implementation, and evaluation of the PORTL-PHC program.

METHODS

First, we completed a needs assessment to determine the learning needs of the program's target groups (including patient partners, policy makers, health care practitioners, and researchers). Second, building on the results of the needs assessment, the development and implementation of the program followed a series of iterative steps, including user testing of the program's content and format. Third, we conducted an evaluation with two components: (1) program registrants were asked to respond to questions as they progressed through the training content that explored what aspects of the content users found the most useful, suggestions for improvement, and any difficulties navigating the learning platform; and (2) program registrants were administered a questionnaire in three waves (January 2020, July 2020, and September 2021) 6 months after they had completed the program, that asked them to rate their gains in different areas of knowledge and skills regarding patient-oriented research on a 5-point Likert scale.

RESULTS

There were 205 learners who participated in the program from January 2018 to January 2022. The target audience was reached with registrants from all groups; the majority of learners were from Canada (194/205, 95%). A total of 6 main areas of knowledge needs were identified from the needs assessment, and the program was iteratively developed and refined to address these needs and our learning objectives. Suggestions for improvement received from the first component of the evaluation were used to enhance and refine the program. Of the 88 learners who had completed the program at the time of the evaluation questionnaire administration, 28 responded to our request to complete an evaluation. The results indicate that PORTL-PHC increased knowledge of patient-oriented PHC research (overall mean score of 4.36, SD .56). Learners gained skills and knowledge in identifying patient priorities in PHC (mean 4.27, SD .63), understanding the methods of patient engagement (mean 4.32, SD .65), and skills for engagement in patient-oriented research (mean 4.41, SD .50). The majority of respondents (23/28, 82%) indicated that they intended to use the information from the PORTL-PHC training program in the future.

CONCLUSIONS

Through the PORTL-PHC program, we are training a new cadre of interested individuals who are committed to patient engagement in research to improve the provision of primary health care, and thus, patient outcomes.