了解老年人家庭安全评估采用的障碍:以人为本的定性设计研究。
Understanding Barriers to Home Safety Assessment Adoption in Older Adults: Qualitative Human-Centered Design Study.
作者信息
Lee Jonathan J, Patel Devika, Gadgil Meghana, Langness Simone, von Hippel Christiana Dagmar, Sammann Amanda
机构信息
School of Medicine, Stanford University, Stanford, CA, United States.
Hasso Plattner Institute of Design, Stanford University, Stanford, CA, United States.
出版信息
JMIR Hum Factors. 2025 Jun 24;12:e66854. doi: 10.2196/66854.
BACKGROUND
Falls are the leading cause of injury-related death among adults aged 65 and older. The fear of falling can further limit older adults' independence by contributing to activity restriction, social isolation, and physical decline-ironically increasing the risk of mechanical falls. Although home safety assessments have been shown to reduce fall risk by up to 36% and decrease serious injuries such as hip fractures, their adoption remains low. Understanding the barriers to implementing these assessments is critical to improving their uptake and effectiveness.
OBJECTIVE
This study aimed to (1) identify specific barriers perceived by older adults in implementing home safety assessments and modifications to reduce the risk of mechanical falls, (2) explore the attitudes of health care professionals and other stakeholders toward these assessments, and (3) identify novel design opportunities to guide the development and implementation of more effective home safety assessment techniques and practices to reduce mechanical fall risk.
METHODS
This explanatory qualitative study drew on the "inspiration" phase of the human-centered design (HCD) research process. We conducted 35 interviews (28 initial and 7 follow-up) with 28 purposefully sampled participants in the San Francisco Bay Area between February and June 2021. Participants included community-dwelling older adults (n=3), geriatricians (n=4), therapists (n=6), product developers (n=2), older health researchers (n=8), and community program leaders (n=5). Interview notes were analyzed inductively by the research team to extract themes and generate insight statements and design opportunities.
RESULTS
Analysis yielded three key insights: (1) older adults often experience a conflict between maintaining independence and implementing safety modifications. One participant described living with a "repeating mantra in my head throughout the day saying 'above all, don't fall.'" (2) aesthetic and privacy concerns frequently override safety benefits. Participants rejected modifications that made their homes feel "institutional." (3) access to occupational therapy services-already limited in rural areas-was further constrained by the COVID-19 pandemic, with some providers reporting that travel time "took up the majority of their day just assessing one home." These barriers help explain the low adoption of home safety assessments despite strong supporting evidence. The study identified design opportunities to address these challenges, including customizable, user-friendly safety solutions, dignity-preserving approaches to assessment, and technology-enabled remote alternatives.
CONCLUSIONS
This study identified specific emotional, aesthetic, logistical, and access-related barriers to the adoption of home safety assessments among older adults. The proposed design solutions offer promising directions to increase uptake, improve user experience, and enhance safety. However, further validation through co-design with a larger and more diverse group of older adults is needed. Future research should pilot test these ideas across varied contexts and evaluate their implementation and impact.
背景
跌倒是65岁及以上成年人与伤害相关死亡的主要原因。对跌倒的恐惧会导致活动受限、社交孤立和身体机能衰退,从而进一步限制老年人的独立性,具有讽刺意味的是,这反而增加了机械性跌倒的风险。尽管家庭安全评估已被证明可将跌倒风险降低多达36%,并减少髋部骨折等严重伤害,但采用率仍然很低。了解实施这些评估的障碍对于提高其采用率和有效性至关重要。
目的
本研究旨在(1)确定老年人在实施家庭安全评估和改造以降低机械性跌倒风险时所感知到的具体障碍,(2)探讨医疗保健专业人员和其他利益相关者对这些评估的态度,以及(3)确定新的设计机会,以指导开发和实施更有效的家庭安全评估技术和实践,以降低机械性跌倒风险。
方法
本解释性定性研究借鉴了以人为本设计(HCD)研究过程的“启发”阶段。2021年2月至6月期间,我们在旧金山湾区对28名有目的抽样的参与者进行了35次访谈(28次初次访谈和7次后续访谈)。参与者包括社区居住的老年人(n=3)、老年病医生(n=4)、治疗师(n=6)、产品开发人员(n=2)、老年健康研究人员(n=8)和社区项目负责人(n=5)。研究团队对访谈记录进行归纳分析,以提取主题并生成见解陈述和设计机会。
结果
分析得出三个关键见解:(1)老年人在保持独立性和进行安全改造之间常常存在冲突。一位参与者描述说,“一整天我的脑海里都重复着一句话‘最重要的是,不要摔倒’”。(2)审美和隐私担忧常常超过安全益处。参与者拒绝那些让他们的家感觉像“机构场所”的改造。(3)获得职业治疗服务在农村地区本就有限,新冠疫情使其进一步受限,一些服务提供者报告说,出行时间“仅仅评估一户人家就占了他们一天的大部分时间”。这些障碍有助于解释尽管有强有力的支持证据,但家庭安全评估的采用率仍然很低的原因。该研究确定了应对这些挑战的设计机会,包括可定制的、用户友好的安全解决方案、维护尊严的评估方法以及技术支持的远程替代方案。
结论
本研究确定了老年人采用家庭安全评估时在情感、审美、后勤和获取方面存在的具体障碍。所提出的设计解决方案为提高采用率、改善用户体验和增强安全性提供了有前景的方向。然而,需要通过与更广泛、更多样化的老年人群体进行共同设计来进一步验证。未来的研究应该在不同背景下对这些想法进行试点测试,并评估其实施情况和影响。