Xiao Yao, Zhong Sisi, Chen Lingshan, Xiao Diwen, Huang Wenhao, Wu Shangjian, Zhang Luwen
School of Health Management, Guangzhou Medical University, Guangzhou, China.
School of Medicine and Health Management, Tongji Medical College, Huazhong University of Science and Technology, Wuhan, China.
Front Public Health. 2025 Jun 11;13:1604736. doi: 10.3389/fpubh.2025.1604736. eCollection 2025.
This study investigated the satisfaction of migrant populations in Guangzhou with primary care and explored how community integration and economic development at the district level influenced this satisfaction. This study aimed to provide empirical evidence and recommendations for improving primary care utilization and community integration among migrant populations.
We conducted a stratified random sampling of 1,996 migrant individuals from seven districts in Guangzhou. A custom-designed questionnaire was used to collect data on demographic characteristics, satisfaction with primary care, and community integration, including willingness to seek help, neighborhood interactions, and participation in community activities. Multi-variate linear regression analysis was used to identify factors associated with satisfaction with primary care.
The mean satisfaction score for primary care was 3.29 ± 0.76. Participation in community activities was positively associated with satisfaction, with participants often reporting higher scores (increases of 0.08 and 0.28 points, respectively; < 0.05). Greater neighborhood interaction and willingness to seek assistance from local authorities also increased satisfaction (0.11 and 0.37 points, respectively; < 0.05). Residing in districts with moderate or good economic conditions further enhanced satisfaction (0.37 and 0.10 points, respectively; < 0.05).
Although migrant populations in Guangzhou generally report high satisfaction with primary care, their level of community integration remains limited. Enhancing community public services and fostering a stronger sense of community belonging are promising strategies for improving primary care management and services for migrant populations.
本研究调查了广州外来人口对基层医疗服务的满意度,并探讨了区级层面的社区融合和经济发展如何影响这种满意度。本研究旨在为提高外来人口的基层医疗服务利用率和社区融合提供实证依据和建议。
我们对来自广州七个区的1996名外来人员进行了分层随机抽样。使用一份定制的问卷收集有关人口统计学特征、对基层医疗服务的满意度以及社区融合的数据,包括寻求帮助的意愿、邻里互动和参与社区活动的情况。采用多元线性回归分析来确定与基层医疗服务满意度相关的因素。
基层医疗服务的平均满意度得分为3.29±0.76。参与社区活动与满意度呈正相关,参与者的得分通常更高(分别提高0.08分和0.28分;P<0.05)。更强的邻里互动和向当地政府寻求帮助的意愿也提高了满意度(分别提高0.11分和0.37分;P<0.05)。居住在经济状况中等或良好的区进一步提高了满意度(分别提高0.37分和0.10分;P<0.05)。
尽管广州的外来人口总体上对基层医疗服务满意度较高,但他们的社区融合水平仍然有限。加强社区公共服务和培养更强的社区归属感是改善外来人口基层医疗管理和服务的有前景的策略。