Lau Bobo Hi-Po, Shum Eric Ngai-Yin, Kwok Alex Pak-Ki, Liu Ben Chi-Pun, Chan Alex Chi-Keung, Kwan Rick Yiu-Cho, Fong Steve Fu-Fai, Lam Gigi, Tsang Chung-Kin, Leung Daniel Dick-Man, Cheung Johnson Chun-Sing, Chow Jason Tak-Sang, Wong Paulina Pui-Yun, Gietel-Basten Stuart
Department of Counselling & Psychology, Hong Kong Shue Yan University, Hong KongChina.
Faculty of Social Science, The Chinese University of Hong Kong, Hong KongChina.
PLoS One. 2025 Jul 9;20(7):e0326413. doi: 10.1371/journal.pone.0326413. eCollection 2025.
The 'grey digital divide' deprives older adults' equitable access to information and support, and thereby, their well-being. Policies including subsidies for internet access and devices, digital literacy classes, and telehealth support attempted to close the divide. Yet, it remains doubtful whether the discrepancy could be narrowed, or simply transformed. The mandatory COVID track-and-trace policy, the government's decade-long digital inclusivity initiatives and the city's high degree of digitization makes Hong Kong an exemplar for exploring the post-pandemic digital divide. Utilizing a person-centered approach, this study elaborated the intergenerational differences in digital engagement with a random sample of 870 younger (aged 18-54 years) and older (aged 55 years or above) adults (52.1% female) via phone interviews. With 16 indicators of digital motivation, access, digital skills, and usage, latent profile analysis (LPA) yielded three profiles - Proficient, Intermediate, and Novice, with disparate patterns between the younger (90.2%, 8.8%, 0.9%) and the older (59.2%, 35.5%, 5.2%) groups, demonstrating a clear intergenerational divide. Socio-economic status influenced profile membership regardless of age, and that profile membership relates to the frequencies of various social contacts except with family/relatives. Our findings demonstrate how typology defines the needs and assists formulation of segmented interventions toward digital inclusivity. (200 words).
“灰色数字鸿沟”剥夺了老年人公平获取信息和支持的权利,进而影响了他们的福祉。包括互联网接入和设备补贴、数字素养课程以及远程医疗支持在内的政策试图缩小这一差距。然而,这种差异能否缩小,或者仅仅是转变,仍值得怀疑。强制性的新冠病毒追踪政策、政府长达十年的数字包容性倡议以及香港高度的数字化,使其成为探索疫情后数字鸿沟的典范。本研究采用以人为本的方法,通过电话访谈,对870名年龄在18至54岁之间的年轻人和55岁及以上的老年人(女性占52.1%)进行随机抽样,阐述了数字参与方面的代际差异。通过16项数字动机、接入、数字技能和使用指标,潜在类别分析(LPA)得出了三种类型——精通型、中级型和新手型,年轻人(90.2%、8.8%、0.9%)和老年人(59.2%、35.5%、5.2%)之间存在不同模式,显示出明显的代际鸿沟。社会经济地位无论年龄大小都会影响类别归属,并且类别归属与除家人/亲戚之外的各种社交接触频率有关。我们的研究结果表明了类型学如何界定需求,并有助于制定针对数字包容性的分段干预措施。 (200字)