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基于重要性-绩效分析(IPA)的提高临床住院医师培训满意度策略研究

Study on strategies to improve clinical fellow training satisfaction based on importance-performance analysis (IPA).

作者信息

Fu Yuanzheng, Zhao Guoxiang, Yu Caixia, Li Zhihao, Li Chunping, Shan Jie, Gao Zhen, Huang Zhiyu, Guo Ganwei, Liu Shuang, Liu Hongmei

机构信息

Department of Science and Education, The Affiliated Guangdong Second Provincial General Hospital of Jinan University, Guangzhou, P.R. China.

出版信息

BMC Med Educ. 2025 Aug 1;25(1):1137. doi: 10.1186/s12909-025-07625-6.


DOI:10.1186/s12909-025-07625-6
PMID:40750897
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC12315320/
Abstract

OBJECTIVE: This study aims to assess the satisfaction levels of clinical fellows based on the Importance-Performance Analysis (IPA) method. METHODS: From January 2020 to July 2023, a cross-sectional descriptive study was conducted targeting clinical fellows in a tertiary comprehensive hospital in Guangdong Province. By combining a review of the existing literature with the current conditions of hospital training, we developed a clinical fellow training satisfaction assessment system consisting of 4 primary and 22 secondary indicators. The data gathered through the IPA-based questionnaire survey were then scrutinized. RESULTS: A total of 255 questionnaires were circulated, with 213 proving to be valid, leading to a response rate of 83.5%. Of the participants, 54.5% were male. The factors holding the highest rankings in both importance and satisfaction were the "expertise and theoretical knowledge of mentor teachers," "adherence to medical ethics and educator morality," and the "standardization of guidance provided by mentor teachers." These factors received importance scores of (4.94 ± 0.26), (4.93 ± 0.25), and (4.91 ± 0.32) respectively, alongside satisfaction scores of (4.95 ± 0.21), (4.93 ± 0.25), and (4.92 ± 0.31) respectively. Significant disparities were observed in the importance and satisfaction scores regarding "reasonable training expenses," "sustained interaction between departments and physicians," "execution of training blueprints," "research skill development training," and "the teaching demeanor of departmental medical personnel" (P < 0.05). The IPA disclosed that the areas warranting concentrated enhancement include "implementing robust position training," "refining and executing training agendas," and "offering abundant practical clinical opportunities." CONCLUSION: To enhance the training satisfaction levels of clinical fellows, it is noteworthy to strengthen hospital clinical teaching management, further develop the teaching workforce, improve and implement training plans, provide ample clinical practice opportunities, and enhance life support services.

摘要

目的:本研究旨在基于重要性-绩效分析(IPA)方法评估临床住院医师的满意度水平。 方法:2020年1月至2023年7月,对广东省一家三级综合医院的临床住院医师开展了一项横断面描述性研究。通过结合现有文献回顾与医院培训现状,我们构建了一个由4个一级指标和22个二级指标组成的临床住院医师培训满意度评估体系。随后对通过基于IPA的问卷调查收集的数据进行了审查。 结果:共发放问卷255份,其中有效问卷213份,有效率为83.5%。参与者中,54.5%为男性。在重要性和满意度方面排名最高的因素是“带教老师的专业知识和理论知识”、“遵守医学伦理和师德”以及“带教老师提供指导的规范性”。这些因素的重要性得分分别为(4.94±0.26)、(4.93±0.25)和(4.91±0.32),满意度得分分别为(4.95±0.21)、(4.93±0.25)和(4.92±0.31)。在“合理的培训费用”、“科室与医师之间的持续互动”、“培训蓝图的执行”、“科研技能发展培训”以及“科室医务人员的教学态度”的重要性和满意度得分方面观察到显著差异(P<0.05)。IPA显示,需要集中加强的领域包括“开展有力的岗位培训”、“完善和执行培训议程”以及“提供丰富的临床实践机会”。 结论:为提高临床住院医师的培训满意度,值得注意的是要加强医院临床教学管理,进一步发展教师队伍,改进和实施培训计划,提供充足的临床实践机会,并加强生活支持服务。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/42df/12315320/de3362ce24b0/12909_2025_7625_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/42df/12315320/e5c0981e1fc4/12909_2025_7625_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/42df/12315320/de3362ce24b0/12909_2025_7625_Fig2_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/42df/12315320/e5c0981e1fc4/12909_2025_7625_Fig1_HTML.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/42df/12315320/de3362ce24b0/12909_2025_7625_Fig2_HTML.jpg

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本文引用的文献

[1]
Induction training programme of resident doctors: The need of the hour.

J Family Med Prim Care. 2025-1

[2]
The Impact of Leadership Training on Burnout and Fulfillment Among Direct Reports.

J Healthc Manag. 2024

[3]
Communication skills of residents: are they as good as they think?

Med Educ Online. 2024-12-31

[4]
Satisfaction survey on graduates of standardised training for resident doctors in Guizhou Province, China.

BMJ Open. 2024-10-4

[5]
Sustainable transportation: Definitions, dimensions, and indicators - Case study of importance-performance analysis for the city of Tehran.

Heliyon. 2023-10-5

[6]
Importance-performance analysis in fitness apps. A study from the viewpoint of gender and age.

Front Public Health. 2023

[7]
Barriers to research productivity amongst postgraduate trainees: results from a survey of 333 medical and surgical residents.

Postgrad Med J. 2023-10-19

[8]
Survey on Training Satisfaction among German Neurosurgical Trainees.

J Neurol Surg A Cent Eur Neurosurg. 2024-5

[9]
Effectiveness of formal onboarding for facilitating organizational socialization: A systematic review.

PLoS One. 2023

[10]
The satisfaction with radiology residency training in China: results of a nationwide survey.

Insights Imaging. 2022-12-15

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