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工作场所中更具可持续性的选择:对助推理论应用的系统综述

More sustainable choices in the workplace: a systematic review of nudge theory applications.

作者信息

De Paolis Giulia, Tiberio Lorenza, Caffaro Federica

机构信息

Department of Education, Roma Tre University, Rome, Italy.

出版信息

Front Psychol. 2025 Aug 20;16:1556796. doi: 10.3389/fpsyg.2025.1556796. eCollection 2025.

Abstract

Nudge theory proposes subtle changes to the choice environment to influence behavior without restricting autonomy. This scoping review investigates the application of nudging strategies within workplace settings to promote pro-environmental behaviors among employees. Sixteen peer-reviewed empirical studies were selected using PRISMA guidelines from four major databases. The analysis examines the characteristics of the selected studies, theoretical definitions of nudging, intervention types, and observed effectiveness. Findings show a notable increase in publications from 2020 onward, reflecting growing academic and institutional interest in sustainable organizational practices. Most studies are based in high-income Western countries, particularly within the tertiary sector. A clear heterogeneity emerged in how nudging is defined, with only half of the studies explicitly referencing Thaler and Sunstein's classical framework. Others relied on broader psychological theories, such as social norms or cognitive biases, often without operational clarity. The nudges identified were classified into five categories: informational, reminders and notifications, financial incentives, non-financial incentives, and positioning and default options. Informational nudges and reminders were most commonly applied due to their low intrusiveness and implementation costs, but positioning and incentive-based strategies showed promising results in certain organizational contexts. Effectiveness was highest when nudges were paired with tangible incentives, required minimal effort, and were socially supported by leadership or peers. Conversely, interventions targeting high-cost behaviors or lacking enabling infrastructure were less successful. A lack of long-term follow-up assessments also limits conclusions about the durability of effects. This review highlights the need for consistent operational definitions, context-sensitive design, and longitudinal research. It emphasizes the importance of integrating behavioral insights into organizational structures and processes to foster environmentally responsible behaviors at work and beyond.

摘要

助推理论提出对选择环境进行细微改变,以在不限制自主性的情况下影响行为。本范围综述调查了助推策略在工作场所环境中的应用,以促进员工的环保行为。使用PRISMA指南从四个主要数据库中筛选出16项经过同行评审的实证研究。分析考察了所选研究的特征、助推的理论定义、干预类型以及观察到的效果。研究结果表明,从2020年起相关出版物显著增加,反映出学术界和机构对可持续组织实践的兴趣日益浓厚。大多数研究基于高收入西方国家,特别是第三产业。在助推的定义方式上出现了明显的异质性,只有一半的研究明确引用了泰勒和桑斯坦的经典框架。其他研究则依赖更广泛的心理学理论,如社会规范或认知偏差,且往往在操作上不够清晰。确定的助推措施分为五类:信息性、提醒与通知、经济激励、非经济激励以及定位与默认选项。信息性助推和提醒因其低侵入性和实施成本而最常被应用,但定位和基于激励的策略在某些组织环境中显示出有前景的结果。当助推与切实的激励措施相结合、所需努力最小且得到领导或同事的社会支持时,效果最佳。相反,针对高成本行为或缺乏支持性基础设施的干预则不太成功。缺乏长期随访评估也限制了对效果持久性的结论。本综述强调了需要一致的操作定义、因地制宜的设计和纵向研究。它强调了将行为洞察力融入组织结构和流程以促进工作场所及其他场合的环境责任行为的重要性。

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