Dave Aadesh, Bhamra Sukvinder Kaur
Medway School of Pharmacy, University of Kent, Chatham, Kent ME4 4TB, UK.
Pharmacy (Basel). 2025 Aug 28;13(5):117. doi: 10.3390/pharmacy13050117.
: Pharmacy professionals have an important role in delivering patient-centred care, with effective communication skills forming the foundation of interactions with patients. This study aimed to explore how pharmacy students perceived their own communication skills; along with the communication skills education and training experiences in their undergraduate pharmacy degree in the UK. : A 22-item questionnaire was designed and piloted before being distributed online. Snowball sampling was employed to recruit participants undertaking an undergraduate pharmacy degree. Quantitative statistical and qualitative thematic analysis was conducted. : A range of pharmacy schools were represented in the data set (n = 10) with 217 responses collected. Participants rated their communication skills highly (53.03%, n = 114), but stated they still required improvement (79.72%, n = 173). A proportion of participants stated that they could appropriately make professional decisions (52.08%, n = 100) and that their communication skills had facilitated their professional decision-making skills (57.89%, n = 110). Effective teaching methods reported included role play with peers (80%, n = 156) and small-group teaching sessions (64.10%, n = 125). Participants felt that interprofessional education and simulated patients could help improve their communication skills further. : Communication education is a crucial element in developing future healthcare professionals. Thus, investment in resources is required to facilitate communication skills in the earlier stages of the undergraduate pharmacy degree.
药剂专业人员在提供以患者为中心的护理方面发挥着重要作用,有效的沟通技巧是与患者互动的基础。本研究旨在探讨药学专业学生如何看待自己的沟通技巧,以及他们在英国本科药学学位课程中的沟通技巧教育和培训经历。
设计了一份包含22个条目的问卷,并在网上分发之前进行了预测试。采用滚雪球抽样法招募攻读本科药学学位的参与者。进行了定量统计和定性主题分析。
数据集中涵盖了一系列药学院(n = 10),共收集到217份回复。参与者对自己的沟通技巧评价很高(53.03%,n = 114),但表示仍需改进(79.72%,n = 173)。一部分参与者表示他们能够适当地做出专业决策(52.08%,n = 100),并且他们的沟通技巧有助于提高他们的专业决策能力(57.89%,n = 110)。报告的有效教学方法包括与同伴进行角色扮演(80%,n = 156)和小组教学课程(64.10%,n = 125)。参与者认为跨专业教育和模拟患者可以进一步帮助提高他们的沟通技巧。
沟通教育是培养未来医疗保健专业人员的关键要素。因此,需要投入资源以在本科药学学位课程的早期阶段促进沟通技巧的提升。