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一个更具人文关怀的工作场所:应对儿童福利工作者的个人损失。

A more humane workplace: responding to child welfare workers' personal losses.

作者信息

DiGiulio J F

机构信息

Youngstown State University Department of Social Work, OH, USA.

出版信息

Child Welfare. 1995 Jul-Aug;74(4):877-88.

PMID:7641530
Abstract

The personal losses of employees, such as the death of a family member, divorce, or serious illness, can diminish work performance and increase stress. This study surveyed 106 child welfare workers on the type of personal loss they experienced; the kinds of benefits and emotional support they received from their employing organization, supervisor, and coworkers; their expectations; and potential problem areas. Eighty-five percent of the workers endured a loss during their current employment. They received the most help from their coworkers, followed by their immediate supervisors, and then the employing organization. Those suffering a loss would have liked more emotional support, acknowledgment of the loss, and a longer leave of absence for recovery than they received.

摘要

员工的个人损失,如家庭成员去世、离婚或身患重病,会降低工作表现并增加压力。本研究对106名儿童福利工作者进行了调查,内容涉及他们所经历的个人损失类型;从雇主组织、主管和同事那里获得的福利和情感支持类型;他们的期望;以及潜在的问题领域。85%的员工在当前工作期间遭受了损失。他们从同事那里得到的帮助最多,其次是直属主管,然后是雇主组织。遭受损失的员工原本希望得到比实际更多的情感支持、对损失的认可,以及更长的恢复期休假。

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