Plimpton S, Root J
Health Literacy Center, University of New England Area Health Education Center Program, Biddeford, ME.
Public Health Rep. 1994 Jan-Feb;109(1):86-92.
In a Maine Area Health Education Center program some solutions were developed to the well-documented problem of health information material that cannot be read or comprehended by low literacy adults. Professionals in health education and adult education were trained to produce easy-to-read health materials and created dozens of low-cost pamphlets on the nation's year 2000 health objectives. The pamphlets are easily reproducible on a copy machine. Concurrently, a model for teaching oral communication skills to health care providers who deal with low-literacy adults was developed in partnership with Maine's largest rural health center delivery system. The train-the-trainers model reached more than 500 direct health care service providers. Participants in the two programs gained skills useful in all aspects of public communication that are replicable in other cities, States, and regions.
在缅因州地区健康教育中心项目中,针对有充分记录的低文化水平成年人无法阅读或理解健康信息材料这一问题,制定了一些解决方案。健康教育和成人教育领域的专业人员接受培训,制作易于阅读的健康材料,并就国家2000年健康目标编写了几十种低成本的小册子。这些小册子在复印机上很容易复制。同时,与缅因州最大的农村医疗中心服务系统合作,开发了一种向与低文化水平成年人打交道的医疗服务提供者传授口头沟通技巧的模式。这种培训培训者的模式覆盖了500多名直接提供医疗服务的人员。这两个项目的参与者获得了在公共沟通各个方面都有用的技能,这些技能在其他城市、州和地区都可以复制。