George J M, Jones G R
Department of Management, College of Business Administration, Texas A&M University, College Station 77843-4221, USA.
J Appl Psychol. 1996 Jun;81(3):318-25. doi: 10.1037/0021-9010.81.3.318.
The researchers proposed that the phenomenological experience of work is multifaceted and that simultaneously considering the combined effects of the different aspects of the work experience holds considerable promise for increasing understanding of turnover intentions and other organizationally relevant outcomes. Research in subjective well-being and other areas suggests that there are 3 important aspects of the experience of work: attainment of values, attitudes, and moods. It was hypothesized and found that the relationship between job satisfaction and turnover intentions is jointly moderated by value attainment and positive mood. The nature of this triple interaction was such that the job satisfaction-turnover intention relationship was strongest when workers' jobs did not help them to attain terminal values and positive moods were experienced, and the relationship was weakest when jobs helped workers to attain terminal values and positive moods were experienced.
研究人员提出，工作的现象学体验是多方面的，同时考虑工作体验不同方面的综合影响，对于增进对离职意图及其他与组织相关结果的理解具有很大的前景。主观幸福感及其他领域的研究表明，工作体验有三个重要方面：价值观的实现、态度和情绪。研究假设并发现，工作满意度与离职意图之间的关系由价值观实现和积极情绪共同调节。这种三重交互作用的性质是，当员工的工作无助于他们实现终极价值观且体验到积极情绪时，工作满意度与离职意图之间的关系最强；而当工作有助于员工实现终极价值观且体验到积极情绪时，这种关系最弱。
