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医疗工作环境中的焦虑与职业倦怠。

Anxiety and burnout in the health care work environment.

作者信息

Turnipseed D L

机构信息

Indiana-Purdue University, School of Business and Management Sciences, Fort Wayne 46805, USA.

出版信息

Psychol Rep. 1998 Apr;82(2):627-42. doi: 10.2466/pr0.1998.82.2.627.

DOI:10.2466/pr0.1998.82.2.627
PMID:9621740
Abstract

Burnout is linked to many problems of employees and to organizational effectiveness. Using the Maslach Burnout Inventory and the State-Trait Anxiety Inventory, this study considered the effects of the trait (a personality characteristic), and the state (a response to stressful stimuli) of anxiety to perceived burnout. Analysis showed that scores on both trait and state anxiety were significantly related to scores on burnout. Moderators, including characteristics of the work environment, as measured by selected subscales of the Work Environment Scale were evaluated for their influence on the anxiety-burnout linkage. Peer and supervisory support, age, and prior knowledge of work-day situations moderated anxiety about burnout. Other work environment factors functioned as independent predictors of burnout.

摘要

职业倦怠与员工的诸多问题以及组织效能相关。本研究使用马氏职业倦怠量表和状态-特质焦虑量表,考察了特质焦虑(一种人格特征)和状态焦虑(对应激刺激的反应)对感知到的职业倦怠的影响。分析表明,特质焦虑和状态焦虑的得分均与职业倦怠得分显著相关。通过工作环境量表的选定子量表衡量的工作环境特征等调节变量,被评估了其对焦虑与职业倦怠联系的影响。同事和上级的支持、年龄以及对工作日情况的先验知识,调节了对职业倦怠的焦虑。其他工作环境因素则作为职业倦怠的独立预测因素。

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