Scott S A, Jorgensen C M, Suarez L
CDC Hotlines Project, Research Triangle Park, NC 27709, USA.
Health Educ Behav. 1998 Aug;25(4):501-16. doi: 10.1177/109019819802500408.
Hispanic communities suffer disproportionately from the impact of human immunodeficiency virus infection (HIV). Each year, thousands of Spanish-speaking Hispanics call the Centers for Disease Control and Prevention National AIDS Hotline to ask questions about HIV. During 1995 alone, Spanish line staff answered more than 29,000 calls. This article presents a profile of callers and their concerns based on a systematic sample of these calls (N = 6,933) and qualitative data. The authors triangulated quantitative and qualitative results to provide a deeper understanding of the issues and dilemmas discussed with callers. Males and females called in equal numbers, but significant gender differences were observed in both situational and content variables. Gender roles, cultural values, and anxiety strongly affect the way that callers approach information and prevention. Findings suggest that health educators need to carefully examine whether prevention programs will reinforce or challenge traditional gender roles, sexual norms, and cultural values.
西班牙裔社区受人类免疫缺陷病毒感染（HIV）的影响尤为严重。每年，成千上万说西班牙语的西班牙裔人致电疾病控制与预防中心的全国艾滋病热线询问有关HIV的问题。仅在1995年，西班牙语热线工作人员就接听了超过29000个电话。本文基于对这些电话的系统抽样（N = 6933）和定性数据，呈现了来电者及其担忧的概况。作者将定量和定性结果相结合，以更深入地了解与来电者讨论的问题和困境。男性和女性来电数量相等，但在情境和内容变量方面均观察到显著的性别差异。性别角色、文化价值观和焦虑情绪强烈影响来电者获取信息和预防的方式。研究结果表明，健康教育工作者需要仔细审视预防项目是否会强化或挑战传统性别角色、性规范和文化价值观。
