Svensson Tommy, Karlsson Agneta, Alexanderson Kristina, Nordqvist Cecilia
Division of Social Medicine and Public Health Science, Department of Health and Environment, Faculty of Health Sciences, Linköping, Sweden.
J Occup Rehabil. 2003 Sep;13(3):183-95. doi: 10.1023/a:1024905302323.
There is little knowledge on how sickness absentees experience encounters with rehabilitation professionals. This paper explores and describes negative emotions ("shame" in a broad sense) experienced by individuals on sick leave in their interactions with rehabilitation professionals. We performed a qualitative analysis of data from five focus-group interviews. The participants had experience of sickness absence with back diagnoses and discussed factors that facilitate or impede return to work. Reports of demeaning experiences in encounters with rehabilitation workers were frequent and could be divided into two major categories: 1) subjects perceived the behavior of rehabilitation professionals as distanced in a negative way, and felt that they were treated in an indifferent and nonchalant manner or fairly routinely; 2) subjects felt that they were disqualified, which included being discredited or belittled. This explorative study indicates the need for further, more directed investigations of emotional aspects of interactions between sickness absentees and rehabilitation professionals.
关于病假人员与康复专业人员接触时的经历，人们了解甚少。本文探讨并描述了病假人员在与康复专业人员互动中所经历的负面情绪（广义上的“羞耻”）。我们对来自五次焦点小组访谈的数据进行了定性分析。参与者有因背部疾病而缺勤的经历，并讨论了促进或阻碍重返工作岗位的因素。在与康复工作者接触中遭遇贬低性经历的报告很常见，可分为两大类：1）受试者认为康复专业人员的行为在负面意义上很疏远，觉得自己受到冷漠、漠不关心或相当例行公事的对待；2）受试者觉得自己被否定了，这包括被诋毁或轻视。这项探索性研究表明，有必要对病假人员与康复专业人员互动的情感方面进行进一步、更有针对性的调查。
