Tzeng H-M
Nursing Department, I-Shou University, No. 1, Section 1, Hsueh-Chen Road, Ta-Shu Hsiang, Kaohsiung County, 815, Kaohsiung, Taiwan.
Int J Nurs Stud. 2006 Aug;43(6):755-65. doi: 10.1016/j.ijnurstu.2005.10.004. Epub 2005 Nov 23.
It was believed that after identifying the differences and similarities in the perception of nurses and the public of the image of nursing, it would be important to link these perceptions to nursing care quality for practical and future implications for professionalism and the process of nursing service delivery. As a result, this cross-sectional, quantitative study tested a conceptual model of the image of nursing in Taiwan. This research investigated the perceived images and expected images of Taiwanese nurses in a sample of nurses and non-nurse subjects. The targeted dependent variable was the participants' general perception toward the image of Taiwanese nurses.
This project was conducted at a private university located in southern Taiwan, between November 2004 and January 2005. The final sample included 488 participants of undergraduate students, graduate students, university staff, or faculty members, for a general response rate of 87.6%. The study questionnaire was developed based upon previous studies. Descriptive and ordinal logistic regression analyses were performed.
Based on the results of the four developed ordinal logistic regression models: (1) being male, (2) having positive perceptions toward the angel of mercy and (3) the careerist aspects of nursing image, (4) having negative perceptions toward the bureaucratic aspect of the nursing image, (5) having less of a difference between the participants' perceptions and their expectations toward the romantic aspect of the nursing image, and (6) being more satisfied with the professional services provided by Taiwanese nurses, explained the strength of the levels of general perception toward the image of Taiwanese nurses.
To minimizing the gap between patients' expectation and perception levels of nursing services, nursing leaders should continue to monitor patients' and potential future customers' perceptions toward the image of nurses in Taiwan and work to improve that image, e.g., through on-job training to strengthen nurses' analytical skills.
人们认为，在明确护士与公众对护理形象认知的异同之后，将这些认知与护理质量相联系对于专业精神以及护理服务提供过程的实际和未来意义而言至关重要。因此，这项横断面定量研究对台湾护理形象的概念模型进行了检验。本研究调查了台湾护士在护士和非护士样本中的感知形象和期望形象。目标因变量是参与者对台湾护士形象的总体认知。
该项目于2004年11月至2005年1月在台湾南部的一所私立大学进行。最终样本包括488名本科生、研究生、大学工作人员或教职员工，总回复率为87.6%。研究问卷是根据以往研究制定的。进行了描述性和有序逻辑回归分析。
基于四个建立的有序逻辑回归模型的结果：（1）男性，（2）对慈悲天使有积极认知，（3）护理形象的功利主义方面，（4）对护理形象的官僚主义方面有消极认知，（5）参与者对护理形象浪漫方面的认知与期望之间差异较小，（6）对台湾护士提供的专业服务更满意，解释了对台湾护士形象总体认知水平的强度。
为了尽量缩小患者对护理服务的期望与认知水平之间的差距，护理领导者应继续监测患者和潜在未来客户对台湾护士形象的认知，并努力改善这一形象，例如通过在职培训来增强护士的分析技能。
