Anthony Scott D, Eyring Matt, Gibson Lib
Innosight Consulting Firm, Watertown, Massachusetts, USA.
Harv Bus Rev. 2006 May;84(5):104-13, 157.
In the complex sport of American football, teams rely on playbooks as thick as the Manhattan phone directory. But when it comes to creating innovative growth businesses-which is at least as complicated as professional football--most companies have not developed detailed game plans. Indeed, many managers have concluded that a fog enshrouds the world of innovation, obscuring high-potential opportunities. The authors believe that companies can penetrate that fog by developing growth strategies based on disruptive innovations, as defined by Clayton Christensen. Such innovations conform to a pattern: They offer an entirely new solution; they perform adequately along traditional dimensions and much better along other dimensions that matter more to target customers; and they are not initially appealing to powerful incumbents. Companies can develop customized checklists, or playbooks, by combining this basic pattern with analysis of major innovations in their markets. The key early on is to focus not on detailed financial estimates--which will always guide companies toward the markets most hostile to disruptive innovations--but on how well the innovation fits the pattern of success. It's also crucial to encourage flexibility: Companies must be willing to kill projects that are going nowhere, exempt innovations from standard development processes, and avoid burdening project teams with extra financing, which can keep them heading in the wrong direction. Companies can create competitive advantage by becoming champions at defining the pattern of successful innovations and executing against it. But as that pattern becomes obvious--and others emerge-building a sustainable advantage on innovation competencies will again prove elusive.
在美国橄榄球这项复杂的运动中,各支球队依赖着厚如曼哈顿电话簿的战术手册。但在打造创新性成长型企业方面——这至少和职业橄榄球一样复杂——多数公司尚未制定详尽的行动计划。事实上,许多管理者得出结论,创新领域迷雾重重,掩盖了高潜力机会。作者认为,公司可以通过制定基于克莱顿·克里斯坦森所定义的颠覆性创新的增长战略来穿透那层迷雾。此类创新遵循一种模式:它们提供全新的解决方案;在传统维度上表现尚可,而在对目标客户更重要的其他维度上表现更佳;并且它们最初对强大的在位企业没有吸引力。公司可以通过将这种基本模式与对其市场重大创新的分析相结合,来制定定制化清单或战术手册。关键在于早期不要专注于详尽的财务估算——这总会引导公司走向对颠覆性创新最不利的市场——而是要关注创新与成功模式的契合程度。鼓励灵活性也至关重要:公司必须愿意终止毫无进展的项目,将创新排除在标准开发流程之外,避免给项目团队额外融资增加负担,因为这可能使他们朝着错误方向前进。公司可以通过成为定义成功创新模式并据此执行的佼佼者来创造竞争优势。但随着这种模式变得明显——以及其他模式出现——基于创新能力构建可持续优势将再次变得难以捉摸。