de Graaff Fuusje M, Francke Anneke L
Amsterdam School for Social Science Research, University of Amsterdam, Kloveniersburgwal 48, 1012 CX Amsterdam, The Netherlands.
BMC Palliat Care. 2009 Jan 26;8:3. doi: 10.1186/1472-684X-8-3.
Previous qualitative research proved that relatives of elderly terminally ill Turkish and Moroccan immigrants experience several barriers to the use of Dutch professional home care. The aim of this study was to explore how general practitioners and home care nurses perceive the home care for terminally ill Turkish and Moroccan migrants and their families in the Netherlands.
Questionnaires were sent to home care organizations and GPs working in areas where most of these migrants are living. 93 nurses and 78 GPs provided information about their experiences and opinions regarding home care for this group of patients. The data were analyzed by descriptive statistics.
GPs refer relatively few patients from these migrant groups to home care. They often find it difficult to assess the needs of these patients and their families. In 40% of the GPs' cases in which terminally ill Turkish and Moroccan migrants were not referred to home care, the GP regretted this afterwards: the patients had not received sufficient qualified care, and their informal carers had often become overburdened.In addition, home care nurses often express dissatisfaction with the home care given to terminally ill Turkish or Moroccan patients, because of communication problems, the patients' lack of knowledge of the disease, or difficulties in making suitable appointments with the patient or with the family.
Nurses and GPs cite chiefly similar factors influencing access to and use of home care as family members did in a previous study. However, according to GPs and nurses, the main barrier to the use of home care concerns communication problems, while relatives cited the preference for family care as the main reason for abstaining from the use of home care.
先前的定性研究表明,身患绝症的土耳其和摩洛哥老年移民的亲属在使用荷兰专业家庭护理服务时面临诸多障碍。本研究旨在探讨全科医生和家庭护理护士如何看待荷兰为身患绝症的土耳其和摩洛哥移民及其家庭提供的家庭护理服务。
向在这些移民聚居地区工作的家庭护理机构和全科医生发放问卷。93名护士和78名全科医生提供了他们对于为这类患者提供家庭护理的经验和看法。数据采用描述性统计方法进行分析。
全科医生将这些移民群体中的患者转介至家庭护理服务的情况相对较少。他们常常觉得难以评估这些患者及其家庭的需求。在40%的未将身患绝症的土耳其和摩洛哥移民转介至家庭护理服务的全科医生案例中,医生事后对此表示遗憾:患者没有得到足够优质的护理,其非正式护理人员往往负担过重。此外,家庭护理护士常常对为身患绝症的土耳其或摩洛哥患者提供的家庭护理服务表示不满,原因包括沟通问题、患者对疾病缺乏了解,或者难以与患者或其家人安排合适的预约。
护士和全科医生提到的影响获得和使用家庭护理服务的主要因素与先前一项研究中家庭成员提到的因素大致相似。然而,根据全科医生和护士的说法,使用家庭护理服务的主要障碍是沟通问题,而亲属则将倾向于家庭护理作为不使用家庭护理服务的主要原因。