Hawkins Robert P, Han Jeong-Yeob, Pingree Suzanne, Shaw Bret R, Baker Timothy B, Roberts Linda J
Center of Excellence in Cancer Communication Research, University of Wisconsin - Madison, 1513 University Avenue, Madison, WI, 53706.
Comput Human Behav. 2010 Sep 1;26(5):1081-1088. doi: 10.1016/j.chb.2010.03.011.
A number of researchers have identified interactivity and presence as potentially important attributes of e-Health applications, because they are believed to influence users to interact with systems in ways that increase commitment, learning, and other desirable responses. This paper reports on the development of brief scales to assess the two concepts, and on use of them with participants in six conditions of a large-scale trial of interventions for breast cancer patients. Overall, the Internet scored very low on both measures. Versions of an integrated system of services (CHESS) scored higher, particularly as conditions added features to different versions of the system. Interventions involving a human Cancer Information Mentor scored highest, though even the Mentor was perceived as more interactive and having more presence when combined with the integrated eHealth system.
一些研究人员已将交互性和临场感确定为电子健康应用程序潜在的重要属性，因为人们认为它们会影响用户与系统进行交互的方式，从而增强其投入度、学习效果以及产生其他理想的反应。本文报告了用于评估这两个概念的简短量表的开发情况，以及在针对乳腺癌患者的大规模干预试验的六种情况下，这些量表在参与者中的使用情况。总体而言，互联网在这两项指标上的得分都很低。综合服务系统（CHESS）的不同版本得分更高，特别是当不同版本的系统添加了更多功能时。涉及人类癌症信息导师的干预得分最高，不过，即便与集成电子健康系统相结合，导师也被认为具有更强的交互性和临场感。
