Nickel W, Born A, Hanns S, Brähler E
Abteilung für Medizinische Psychologie und Medizinische Soziologie, Department für Psychische Gesundheit, Medizinische Fakultät der Universität Leipzig, Philipp-Rosenthal-Str. 55, 04103, Leipzig, Deutschland.
Z Gerontol Geriatr. 2011 Apr;44(2):109-14. doi: 10.1007/s00391-010-0146-1. Epub 2010 Dec 16.
The recent reform of the German Care Insurance Law (2008) was expanded to include independent consultancy for care issues. The goal of this study was to explore the informational needs of people in need of care and their informal caregivers.
A semi-structured questionnaire was used to document 89 consultation conversations. The data were analyzed using qualitative content analysis.
The findings identified that information was needed about (1) the German health care insurance system, (2) access to care, (3) local care services, and (4) situation and disease-specific concerns.
Consultancy services for people in need of care and informal caregivers require detailed knowledge about local care services and, therefore, should be integrated into the neighborhoods of the users.
德国护理保险法（2008年）最近的改革扩大到包括护理问题的独立咨询。本研究的目的是探讨护理需求者及其非正式护理人员的信息需求。
使用半结构化问卷记录89次咨询对话。采用定性内容分析法对数据进行分析。
研究结果表明，需要以下方面的信息：（1）德国医疗保险系统；（2）获得护理的途径；（3）当地护理服务；（4）具体情况和疾病相关问题。
为护理需求者和非正式护理人员提供的咨询服务需要对当地护理服务有详细了解，因此应融入用户所在社区。
