Isaacs S L
Center for Health and Social Policy, Pelham, NY, USA.
Health Aff (Millwood). 1996 Winter;15(4):31-41. doi: 10.1377/hlthaff.15.4.31.
A national survey conducted in 1995 found that a disturbingly high percentage of Americans do not understand the basic elements of health plans and that people want much more information, particularly about the physicians in the plans and the range of services that are covered. Their most important concern when selecting a health plan is the quality of physicians in the plan, followed by the courtesy of doctors and staff and the freedom to choose their own doctors and hospitals.
1995年进行的一项全国性调查发现，高得令人不安的比例的美国人不理解健康保险计划的基本要素，而且人们想要更多信息，尤其是关于保险计划中的医生以及所涵盖的服务范围。他们在选择健康保险计划时最重要的考虑因素是保险计划中医生的质量，其次是医生和工作人员的礼貌以及选择自己医生和医院的自由。
