Pertence Poliana Prioste, Melleiro Marta Maria
Enfermeira Aprimoranda do Hospital das Clinicas da Faculdade de Medicina da Universidade de Sāo Paulo, São Paulo, SP, Brasil.
Rev Esc Enferm USP. 2010 Dec;44(4):1024-31. doi: 10.1590/s0080-62342010000400024.
The objective of this study was to understand the perception of a multidisciplinary health team regarding the implementation of a quality management took at a teaching hospital. The setting of this qualitative study was the University Hospital at University of São Paulo (HU-USP). Participants were seven workers from the Committee for the Implementation of the 5S Program. Data collection was performed through semi-structured interviews and the statements were analyzed according to Janesick. Two categories emerged from the statements: The perception of the multidisciplinary team participating in the implementation of the 5S Program and Factors that affect the implementation of the 5S Program. The categories were interpreted following the Donabedian framework. This study permitted to understand the perception of the multidisciplinary team regarding the implementation of a quality management tool. It is believed that the present findings will contribute with evaluating the 5S Program at the HU-USP, and provide the necessary support for reorganizing activities at that hospital.
本研究的目的是了解一个多学科医疗团队对在一家教学医院实施质量管理措施的看法。这项定性研究的开展地点是圣保罗大学医院（HU-USP）。参与者是5S计划实施委员会的七名工作人员。数据收集通过半结构化访谈进行，访谈陈述依据贾内西克的方法进行分析。陈述中出现了两类内容：参与5S计划实施的多学科团队的看法以及影响5S计划实施的因素。这些类别依据多纳贝迪安框架进行解读。本研究有助于了解多学科团队对实施质量管理工具的看法。据信，目前的研究结果将有助于评估HU-USP的5S计划，并为该医院的活动重组提供必要支持。
