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质量计划:什么影响护理团队的意见。

Quality Program: what influences the opinion of nursing team.

作者信息

Costa Fernanda Mazzoni da, Souza Irene Duarte, Monteiro Maria Inês, Lopes Maria Helena Baena de Moraes, Greco Rosangela Maria

机构信息

Hospital Universitário, Universidade Federal de Juiz de Fora, Juiz de Fora, MG, Brazil.

Universidade Estadual de Campinas, Campinas, SP, Brazil.

出版信息

Einstein (Sao Paulo). 2016 Oct-Dec;14(4):547-552. doi: 10.1590/S1679-45082016GS3615.

DOI:10.1590/S1679-45082016GS3615
PMID:28076604
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC5221383/
Abstract

OBJECTIVE

To analyze the major impact variables in the opinion of nursing staff about the Quality Program of a teaching hospital.

METHODS

An exploratory-descriptive study was performed with 72 nursing staff. Data were collected through self-administered questionnaire containing 24 statements about the Quality Program; and the degree of agreement of the participants was expressed in a Likert scale. The collected data were analyzed by factor analysis and Pearson's correlation coefficient.

RESULTS

The analysis grouped the statements in six factors. The Pearson's correlation coefficient defined a scale of influence of the variables within each factor, whose variable with the greatest impact in each factor is the priority issue for improving worker opinion about the Quality Program. The priority variables were to believe the Quality Program contributes to the hospital; to understand the program orientations; interest in hospital quality direction; and do not feel exhausted due to the program.

CONCLUSION

These variables must be focused during the implementation and execution of Quality Program, as they have greater impact on improving opinion regarding the Quality Program and thus helping to increase compliance of the nursing staff to the program.

OBJETIVO

Analisar as variáveis de maior impacto na opinião dos trabalhadores de enfermagem sobre um Programa de Qualidade de um hospital de ensino.

MÉTODOS: Estudo exploratório-descritivo, desenvolvido com 72 trabalhadores de enfermagem, com dados coletados por meio de questionário autoaplicável, contendo 24 afirmações com escala Likert sobre o Programa de Qualidade. Para análise dos dados, foram utilizados análise fatorial e coeficiente de correlação de Pearson.

RESULTADOS

A análise agrupou as afirmações em seis fatores. O coeficiente de correlação de Pearson definiu uma escala de influência das variáveis dentro de cada fator, cuja variável de maior impacto em cada fator representa a questão prioritária para a melhoria da opinião do trabalhador sobre o Programa de Qualidade. As variáveis prioritárias foram: acreditar que o Programa de Qualidade contribui para o hospital; compreender as orientações do programa; interessar-se pelos rumos de qualidade do hospital; e não se sentir desgastado em função do programa.

CONCLUSÃO: Estas variáveis devem ser focadas durante a implantação e a execução de um Programa de Qualidade, pois possuem maior impacto na melhoria da opinião em relação a ele, contribuindo para aumentar a adesão dos trabalhadores de enfermagem.

摘要

目的

分析护理人员对一家教学医院质量计划看法中的主要影响变量。

方法

对72名护理人员进行了一项探索性描述性研究。通过自行填写的问卷收集数据,问卷包含24条关于质量计划的陈述;参与者的同意程度用李克特量表表示。收集到的数据通过因子分析和皮尔逊相关系数进行分析。

结果

分析将陈述分为六个因子。皮尔逊相关系数确定了每个因子内变量的影响程度,每个因子中影响最大的变量是提高员工对质量计划看法的首要问题。首要变量包括:认为质量计划对医院有贡献;理解计划方向;对医院质量方向感兴趣;以及不因该计划而感到疲惫。

结论

在质量计划的实施和执行过程中必须关注这些变量,因为它们对改善对质量计划的看法有更大影响,从而有助于提高护理人员对该计划的依从性。

目的

分析护理人员对一家教学医院质量计划看法中的主要影响变量。

方法

对72名护理人员进行了一项探索性描述性研究。通过自行填写的问卷收集数据,问卷包含24条关于质量计划的陈述,采用李克特量表。为分析数据,使用了因子分析和皮尔逊相关系数。

结果

分析将陈述分为六个因子。皮尔逊相关系数确定了每个因子内变量的影响程度,每个因子中影响最大的变量是提高员工对质量计划看法的首要问题。首要变量包括:认为质量计划对医院有贡献;理解计划方向;对医院质量方向感兴趣;以及不因该计划而感到疲惫。

结论

在质量计划的实施和执行过程中必须关注这些变量,因为它们对改善对质量计划的看法有更大影响,有助于提高护理人员的依从性。

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