Amsterdam School of Communication Research/ASCoR, University of Amsterdam, Amsterdam, The Netherlands.
Psychooncology. 2012 Sep;21(9):993-1002. doi: 10.1002/pon.1997. Epub 2011 Jun 13.
Fulfilling patients' information needs can help them cope with illness and improve their well-being. Little research has been conducted on the characteristics of patients using different information sources. This study aims to get insight into which information sources patients receiving chemotherapy for the first time use and which factors (background characteristics, psychological factors, information needs and source reliability) explain the use of different mass-media information sources.
Three hundred forty-five patients receiving chemotherapy in ten hospitals in the Netherlands completed a questionnaire. Use of 16 sources (mass-media and interpersonal) was measured with a five-point Likert scale. Regression analyses were conducted to test whether use of the three most frequently used mass-media sources could be explained by socio-demographic, medical and psychological factors, unfulfilled information needs and perceived reliability of the source.
Treatment guide, brochures and Internet were the most frequently used mass-media sources. Medical specialists, nurses, and family and/or friends were the most common interpersonal sources. Using the treatment guide was found to be associated with treatment goal, unfulfilled information needs and source reliability. Using brochures was associated with cancer-related stress responses, coping style and source reliability. Using Internet was associated with age, education, coping style and source reliability.
This study developed a model to explain the use of mass-media information sources by patients with cancer receiving chemotherapy. The use of different information sources is associated with different factors, indicating that each source offers specific opportunities to tailor information to the patient's needs. Copyright © 2011 John Wiley & Sons, Ltd.
满足患者的信息需求有助于他们应对疾病并提高幸福感。但对于使用不同信息来源的患者的特点，研究甚少。本研究旨在深入了解首次接受化疗的患者使用哪些信息来源，以及哪些因素（背景特征、心理因素、信息需求和来源可靠性）可以解释使用不同大众媒体信息来源的原因。
荷兰 10 家医院的 345 名接受化疗的患者完成了一份问卷。使用五点李克特量表来衡量 16 种来源（大众媒体和人际）的使用情况。回归分析用于检验使用三种最常使用的大众媒体来源是否可以用社会人口统计学、医学和心理因素、未满足的信息需求和来源可靠性来解释。
治疗指南、小册子和互联网是最常使用的大众媒体来源。医疗专家、护士以及家人和/或朋友是最常见的人际来源。使用治疗指南与治疗目标、未满足的信息需求和来源可靠性有关。使用小册子与癌症相关的应激反应、应对方式和来源可靠性有关。使用互联网与年龄、教育程度、应对方式和来源可靠性有关。
本研究开发了一个模型来解释接受化疗的癌症患者使用大众媒体信息来源的情况。不同信息来源的使用与不同因素有关，这表明每个来源都为根据患者的需求定制信息提供了特定的机会。版权所有 © 2011 约翰威立父子公司
