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听力学家的职业压力:同情满足、同情疲劳和倦怠。

Occupational stress amongst audiologists: compassion satisfaction, compassion fatigue, and burnout.

机构信息

Section of Audiology, The Goodfellow Unit of the Department of General Practice and Primary Health Care, School of Population Health, The University of Auckland, New Zealand.

出版信息

Int J Audiol. 2012 Jan;51(1):3-9. doi: 10.3109/14992027.2011.602366. Epub 2011 Nov 7.

DOI:10.3109/14992027.2011.602366
PMID:22059386
Abstract

OBJECTIVE

This study aimed to investigate occupational stress amongst audiologists, along with quantification of their professional quality of life: Burnout, compassion fatigue, and compassion satisfaction.

DESIGN

A cross-sectional postal survey research design using an audiology occupational stress questionnaire (AOSQ), and the professional quality of life (ProQOL) instrument.

STUDY SAMPLE

The sample consisted of members of the New Zealand Audiological Society. One hundred and forty-five questionnaires were mailed, 82 responses were received.

RESULTS

The main findings suggest that six stress factors dominate clinical audiology: (1) time demand, (2) audiological management, (3) patient contact, (4) clinical protocol, (5) patient accountability, and (6) administration or equipment. A significant relationship was found between increasing age of the audiologist and risk of acquiring burnout (chi-square (1)=6.119, p<0.05). Pearson's correlation's revealed time demand was the strongest predictor of low compassion satisfaction (r=0.327) and burnout (r=0.463), while stress associated with patient contact was the strongest predictor of compassion fatigue (r=0.352).

CONCLUSIONS

This study identifies sources of stress for clinical audiologists and different factors that contribute to professional quality of life.

摘要

目的

本研究旨在调查听力学家的职业压力,并量化他们的专业生活质量:倦怠、同情疲劳和同情满足感。

设计

使用听力学家职业压力问卷(AOSQ)和专业生活质量(ProQOL)工具进行横断面邮政调查研究设计。

研究样本

样本由新西兰听力学学会成员组成。共寄出 145 份问卷,收到 82 份回复。

结果

主要发现表明,有六个压力因素主导临床听力学:(1)时间需求,(2)听力学管理,(3)患者接触,(4)临床方案,(5)患者责任,和(6)管理或设备。发现听力学家年龄的增加与倦怠风险呈显著相关(卡方(1)=6.119,p<0.05)。皮尔逊相关分析显示,时间需求是低同情满足感(r=0.327)和倦怠(r=0.463)的最强预测因素,而与患者接触相关的压力是同情疲劳(r=0.352)的最强预测因素。

结论

本研究确定了临床听力学家的压力源以及影响专业生活质量的不同因素。

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