Field-Richards Sarah E, Arthur Antony
Division of Nursing, University of Nottingham, Queen's Medical Centre, Nottingham, UK.
Am J Hosp Palliat Care. 2012 Dec;29(8):627-31. doi: 10.1177/1049909111435695. Epub 2012 Feb 5.
To explore the nurse-volunteer relationship in a day hospice.
Underpinned by an interpretive approach, face-to-face semistructured interviews were conducted with 12 day hospice volunteers.
The nature and dynamics of the relationship between nursing staff and volunteers within the day hospice were characterized by increasing formality and changes in the division of labor, which challenged smooth working relationships.
Volunteers see their role as becoming increasingly formalized partly as a response to increasing administrative demands on hospice nurses. The willingness of volunteers to take on new roles is variable. For volunteers to feel secure and valued and working relationships to remain strong, the process of how boundaries between paid and unpaid workers are negotiated needs to be transparent.
探讨日间临终关怀机构中护士与志愿者的关系。
采用解释性方法，对12名日间临终关怀志愿者进行了面对面的半结构化访谈。
日间临终关怀机构中护理人员与志愿者之间关系的性质和动态表现为形式日益正式以及分工变化，这对顺畅的工作关系构成了挑战。
志愿者认为他们的角色日益形式化，部分原因是临终关怀护士面临的行政需求增加。志愿者承担新角色的意愿各不相同。为了让志愿者感到安全和受重视，并保持牢固的工作关系，有偿和无偿工作者之间界限的协商过程需要透明。
