Elzubier Ahmed G
College of Medicine, King Faisal University, Dammam, Saudi Arabia.
J Family Community Med. 2002 Jan;9(1):51-6.
Doctor-patient communication is a skill essential for the satisfaction of the patients' needs and expectations. It involves an art that every practicing physician should have. The situations in health care delivery that demands good doctor-patient communication are many. Diabetes care, the management of hypertension, explaining serious disease diagnoses, prognosis, and investigative procedures are some of the common situations where good doctor-patient communication is very essential. Doctor-patient communication assumes a special status in Saudi Arabia where as a result of mixed ethnicity of the manpower in the health service and the expatriate community, there is a vast diversity of languages, health traditions and beliefs. The skill of doctor-patient communication can be developed and improved by the application of the principles of the patient-centered approach, the utilization of patient-oriented evidence that matters, and its inclusion in the undergraduate curriculum in the first few years of medical school. There should be continuous medical education programs for practicing doctors on the skills of doctor-patient communication through seminars and workshops. This would be a further step towards the improvement of the consumer's well-being.
医患沟通是满足患者需求和期望所必需的一项技能。它涉及到每位执业医生都应具备的一门艺术。在医疗服务中,需要良好医患沟通的情况众多。糖尿病护理、高血压管理、解释严重疾病的诊断、预后及检查程序等都是需要良好医患沟通的常见情况。在沙特阿拉伯,医患沟通具有特殊地位,由于卫生服务领域人力的种族混合以及外籍社区的存在,语言、健康传统和信仰存在极大差异。通过应用以患者为中心的方法原则、利用重要的以患者为导向的证据并将其纳入医学院前几年的本科课程,可以培养和提高医患沟通技能。对于执业医生,应通过研讨会和工作坊开展关于医患沟通技能的持续医学教育项目。这将是朝着改善患者福祉迈出的进一步举措。