Mathew Deepa, McKibbon K Ann, Lokker Cynthia, Colquhoun Heather
Health Information Research Unit, Department of Clinical Epidemiology and Biostatistics, McMaster University, Hamilton, ON, Canada.
J Med Internet Res. 2014 Jan 21;16(1):e21. doi: 10.2196/jmir.3001.
In 2008, WhatisKT wiki was launched as a collaborative platform for knowledge translation (KT) researchers and stakeholders to debate the use and definitions of KT-related terms. The wiki has definitions for over 110 terms from disciplines including health care, information technology, education, accounting, and business. WhatisKT wiki has over 115 registered users. Approximately 73,000 unique visitors have visited the wiki since 2008. Despite annual increases in visitors and regular maintenance of the wiki, no visitors have contributed content or started a discussion.
We surveyed wiki users to gain an understanding of the perceived value of the website, reasons for not engaging in the wiki, and suggestions to facilitate collaboration and improve the usability of the wiki.
We surveyed three cohorts: KT Canada members who were previously invited to join the wiki, registered wiki members, and unregistered visitors. The first two cohorts completed a Web-based survey that included the System Usability Scale (SUS) questionnaire to assess usability; additionally 3 participants were interviewed. Unregistered wiki visitors were surveyed with polls posted on the wiki. The study received ethics approval from the McMaster University Faculty of Health Sciences Research Ethics Board.
Twenty-three participants completed the Web-based and SUS surveys; 15 participants indicated that they would collaborate on the wiki. The mean SUS score of 67 (95% CI 56-77) indicated that the wiki could be considered for design improvements. Study participants indicated that the wiki could be improved by email notification regarding new terms, better grouping of terms, user friendly interface, and training for users interested in editing content.
The findings from this survey will be used to enhance the design and content of WhatisKT wiki. Further feedback from participants will be used to make the wiki an ideal collaboration platform for KT researchers interested in terminology.
2008年，WhatisKT维基作为一个协作平台推出，供知识转化（KT）研究人员和利益相关者讨论KT相关术语的使用和定义。该维基有来自医疗保健、信息技术、教育、会计和商业等学科的110多个术语的定义。WhatisKT维基有超过115名注册用户。自2008年以来，约有73000名独立访客访问过该维基。尽管访客数量逐年增加且维基得到定期维护，但没有访客贡献内容或发起讨论。
我们对维基用户进行了调查，以了解该网站的感知价值、不参与维基的原因以及促进协作和提高维基可用性的建议。
我们调查了三组人群：之前被邀请加入维基的加拿大KT成员、维基注册成员和未注册访客。前两组完成了一项基于网络的调查，其中包括系统可用性量表（SUS）问卷以评估可用性；此外，还对3名参与者进行了访谈。未注册的维基访客通过在维基上发布的投票进行调查。该研究获得了麦克马斯特大学健康科学学院研究伦理委员会的伦理批准。
23名参与者完成了基于网络的SUS调查；15名参与者表示他们愿意在维基上进行协作。平均SUS得分为67（95%CI 56 - 77），表明该维基在设计方面可考虑改进。研究参与者表示，通过关于新术语的电子邮件通知、更好的术语分组、用户友好界面以及为有兴趣编辑内容的用户提供培训，可以改进维基。
本次调查的结果将用于改进WhatisKT维基的设计和内容。参与者的进一步反馈将用于使该维基成为对术语感兴趣的KT研究人员的理想协作平台。
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